How does the online order of a payment request work?

Answer

The online order is the page behind the link in a payment request from Jimani. "Check the order, complete your company details and pay. You will then receive the invoice by email." You do not have to log in for it.

Where to find it

Via the button in the email with the payment request (/bestelling/{nummer}?sleutel=...)

Explanation

Only the order number and the key from the link together open this order. The items are fixed; you complete the details. Required are the company name, your first and last name, email, phone, the billing address (street, number, postal code, city, country) and the shipping address (or Same as billing address). The Chamber of Commerce (KvK) number and the VAT number are not required. After paying, everything is locked in and you can download the invoice. A step-by-step guide is in I received a payment request from Jimani: how does that work?.

Buttons and settings
NameWhat it doesWhen you use itNote
Your orderThe items with Subtotal, Shipping costs, VAT (or VAT reverse charged) and Total.To check the order.VAT and shipping costs depend on the country and the VAT number you enter.
Chamber of Commerce number / Look upLooks up your company at the KvK (Chamber of Commerce) and fills in the details and the address.To save time.A Chamber of Commerce number has eight digits. At most five times per hour per order.
Copy from KvK / Keep my detailsChooses whether the KvK details replace what you already entered.If you had already entered something different.-
VAT numberYour VAT number, for example NL123456789B01.If you have a VAT number."If you have a VAT number from a country other than the Netherlands, we charge the VAT reverse charged."
Company nameThe name of your company.Always.Required.
Main user first name / Main user last nameThe name of the main user. "The main user becomes the owner of your Jimani account."Always.Required.
Email / PhoneYour contact details.Always.Required; the invoice is sent to this address.
Billing address: Street, Number, Postal code, City, Country"Your company's address; this goes on the invoice."Always.Required.
Shipping address"Where we'll send the equipment."If the equipment has to go somewhere else.-
Same as billing addressAlso uses the billing address as the shipping address.If everything goes to the same address.Off: fill in the shipping address.
PaySaves your details and opens the Mollie payment page.When everything is correct.This first payment also gives the mandate for later monthly payments to Jimani.
Download invoiceDownloads the invoice as a pdf, with the invoice number.After paying.-
Messages
MessageWhat it meansWhat you do
Fill in the highlighted fields.A required field is missing.Fill in the highlighted fields and choose Pay again.
A Chamber of Commerce number has eight digits.The KvK number is not valid.Enter eight digits.
Not found.The KvK did not find this number.Check the number or enter the details yourself.
Looking up is not possible right now. Enter the details yourself.The KvK cannot be reached at the moment.Enter the details yourself.
You have searched many times already. Enter the details yourself.You searched more than five times in an hour.Enter the details yourself.
Payment can't be started right now. Your details have been saved; try again in a few minutes or email info@jimani.nl.The Mollie payment screen did not open. Jimani is notified of this automatically.Try again in a few minutes.
This order has been cancelled"This order can no longer be paid."Email info@jimani.nl if you still want it.
This link isn't validThe link is incomplete or not valid. "Check that you used the whole link from the email, or email info@jimani.nl with your order number."Use the whole link from the email.
Related

I received a payment request from Jimani: how does that work?, How does checkout in the Jimani webshop work?

Related questions
  • What do I need to fill in on the page of my online order?
  • Are the KvK number and VAT number required for the order?
  • Can someone else open my order with the link?
  • What happens after I have paid?

Keywords: payment request, online order jimani, pay order, kvk look up, vat reverse charged, main user

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.