What can you set for a field (extra question) for tickets?

Answer

A field is an extra question that the buyer answers when ordering a ticket, such as a date of birth or a choice from a list. You choose the type, the name, whether it is required and where it is shown.

Where to find it

Ticketing management or Ticket sales > Fields tab > plus button (new) or a tile (edit) (/Ticketing)

Explanation

The window has the steps Extra field (for which events), Field type, Name and description and Settings. In the first part, choose at least one event or standard ticket ("Please select at least one ticket type."); with Select all you choose them all. See also How do I ask the buyer of a ticket extra questions, such as a date of birth or allergy?.

Buttons and settings

Name	What it does	When you use it	Note
Type	Help text: "Select the field type." Choices: Text box, Large text box, Time slot, Date, Checkbox, Selection box multiple choices, Radio button, Number field, Phone, Drop-down, Label, Link, Terms and conditions	Always	For a type with choices, you also fill in Options
Do you want to make this field dynamic?	Help text: "When you make this field dynamic, you can show this field when a choice has been made in another field. This way, this field only becomes visible if an answer was chosen in a previous question." Yes or No	For a follow-up question that only belongs to a certain answer	Default No
Which field is the main field?	The field whose answer determines whether this field is shown. Help text: "For which value should this field be shown? Choose one of the values from the list."	Only for a dynamic field	-
Show this field when the following is selected	The value of the main field for which this field appears. Help text: "For which value should this field be shown? Choose one of the values from the list."	Only for a dynamic field	-
Name	Help text: "Enter a name." This is the name the buyer sees	Always	At most 50 characters; per language
Options	Help text: "View the options here."	For Drop-down, Radio button and Selection box multiple choices	-
Label	Help text: "Give the field a tag of its own, or use the automatically generated tag."	For a recognisable code of the field	Required
Show field name	Help text: "Indicate whether the name of the field is shown during booking." Yes or No	To show or hide the name above the field	Default Yes
Required	Help text: "Indicate whether the field must be filled in during the reservation." Yes or No	For questions the buyer must answer	Default Yes
Show when booking manually	Help text: "Showing in "POS" is a handy option, for example, to create questionnaires for a group reservation. You can use fields to create a number of fields intended specifically for a certain kind of ticket." Yes or No	If the field should also appear when you create a reservation yourself	Default Yes
List view	Help text: "When active, the answer will be shown with the memos in the reservation overview." Yes or No	To see the answer in the list	Default Yes
Show in widget	Whether the field is shown in the widget (the help text is the same as for Show field name: "Indicate whether the name of the field is shown during booking.") Yes or No	To use a field internally only	Default Yes
Active	Whether the field is on	To temporarily turn a field off	Only for an existing field

Related

How do I ask the buyer of a ticket extra questions, such as a date of birth or allergy?

Keywords: fields ticket, extra question at order, dynamic field, required field, ticket form, questionnaire group reservation

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.