What can you set for an event ticket or standard ticket?

Answer

In the Event tickets (or Standard tickets) window, you record what the event is, when and where it takes place, which ticket types belong to it, how often a ticket may be scanned, when it appears in the widget and whether there is a discount. You go through the steps with Previous and Next and finish with Save.

Where to find it

Ticketing management or Ticket sales > Event tickets or Standard tickets tab > plus button (new) or a tile (edit) (/Ticketing)

Explanation

The window is called "Event tickets" for an event and "Standard tickets" for a standard ticket. For an event, you see the Date list and choose the ticket types per date; for a standard ticket, you choose the ticket types at once and there is no date list. For an existing item, the last steps show Active and a Delete button. See also How do I create an event with tickets, also with multiple dates?.

Buttons and settings

Name	What it does	When you use it	Note
Name	Help text: "Enter a name. The name is visible for all kinds of reservations."	Always	At most 50 characters; per language if your business has more languages (Maximum number of characters is shown below)
Description	Help text: "Enter a description. The description is visible while booking via the widget."	For the text the buyer reads	At most 350 characters
Date and time	Help text: "Enter the date and time at which the ticket can be used." Free text for the buyer	For example "Saturday 8:00 pm"	Required, at most 100 characters
Address	Help text: "Enter the address of the location where the ticket can be used."	Always	Required, at most 50 characters
Locations	Help text: "Enter the place of the location where the ticket can be used."	Always	Required, at most 50 characters
Date list	Help text: "On which days and times can this event be booked?"	For an event: all dates and times	At least one date needed
Date	Help text: "Select the date of the event. Add multiple dates with the plus button."	Every date of the event	A duplicate date is rejected
Start time	Help text: "Indicate the start time of the event."	Per date	Format HH:mm
End time	Help text: "Indicate the end time of the event."	Per date	-
Ticket types	The ticket types that belong to this date (event) or to the standard ticket. Under the "Ticket types" heading with the date is the text "Indicate whether the name of the field is shown during booking." That text does not fit this choice	To determine what the buyer can choose	Choose at least one. For an event, only ticket types of the kind Event ticket
Add Type	Creates a new ticket type right away	If the right ticket type does not exist yet	The Ticket type window opens on top of this window
Colour	Help text: "Select a colour for the display in the reservation overview. The colour is only visible internally."	To tell events apart in the overview	The buyer does not see the colour
Scan rule	Help text: "How often a ticket of this event may be validly scanned." Choice: 1x, 1x per day, 1x per number of minutes or Unlimited	For access control	Default 1x. A Scan rule of its own on the ticket type takes precedence
Scan interval	Help text: "Indicate how much time must at least pass between scanning the same ticket." You choose "1x per" a number of Minutes (1 to 240)	Only for 1x per number of minutes	The field only appears with that rule
Minutes	Unit for the Scan interval	See Scan interval	-
Maximum number of scans	"Optional: how often a ticket may be validly scanned in total. Empty means no maximum."	For a ticket that may only be used a few times	Not for 1x
Show sold out tickets in widget?	Help text: "Indicate whether the standard ticket is visible in the widget when sold out." Yes or No	To decide whether a sold-out ticket stays visible	Default No. For the ticket widget, the Show sold out choice under View in the widget applies
Show sale notification	Help text: "Indicate whether a notification is shown when sold out or when the number of standard tickets drops below a certain number." Yes or No, with a number	To warn buyers that it is almost gone	Default No. For the ticket widget, Show how many are left under View applies
Start time sale	Help text: "Indicate on which date and time the standard ticket becomes available." Yes or No, with date and time	To let sales start later	Default No. With Yes, date and time are required
Ticket limit per sale	Help text: "Indicate whether there is a limit on the quantity of the standard ticket that can be bought at once." Yes or No, with a number	To prevent bulk buying	Default No. See Can I set a maximum number of tickets per order?
Show in widget	Help text: "Indicate whether the standard ticket and linked ticket types are visible in the widget." Yes or No	To sell the event online or not	Default Yes
Discount	Help text: "Indicate whether a discount is applied when buying one or more tickets at once. Enter from how many tickets a discount applies and what the percentage of the discount is." There are two tiers, Discount 1 and Discount 2	For group discount	Default No
Discount per	The percentage with the number of tickets: "10 % Discount per 4 Tickets" means 10% from 4 tickets	Next to Discount	At most two digits for the percentage
Tickets	Unit for Discount and for Show sale notification	See Discount	-
per	Connecting word in "1x per" and "% Discount per"	-	-
Active	Whether the event is on; when active, it can be linked to a reservation type	To temporarily turn an event off	Only in the window of an existing item
Maximum number of characters	Counts down how many characters you may still type	For Name, Description and the text fields	-
Enter a name. The name is visible for all kinds of reservations.	Help text for Name	See Name	-

Related

How do I create an event with tickets, also with multiple dates?, What is the difference between an event ticket and a standard ticket?, How often may a ticket be scanned and how do I set that?

Keywords: event settings, event ticket window, set up standard ticket, scan rule event, discount event, start time sale

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.