What can you set for the products of Ticket sales?

Answer

The Products tab shows four kinds of products: the day price of a standard ticket, the event product (price and quantity of an event ticket), extra products and transaction costs. You open a product to change the name, VAT group and price, or to import day prices with Excel.

Where to find it

Ticketing management or Ticket sales > Products tab (/Ticketing)

Explanation

You usually create the price and quantity of a ticket in the ticket type window; a day price or event product is then created automatically. You see those products here and can change them. Extra products and transaction costs can only be created here. A tile of a day price or event product has no Deactivate: you turn a ticket on or off at the event. See Can I sell extra products with a ticket, such as a drink or parking pass? and How do I sell day passes with their own price and quantity per day?.

Buttons and settings

Name	What it does	When you use it	Note
Name	Help text: "Enter a name. The name is visible for all kinds of reservations."	Always	At most 50 characters
Description	Help text: "Enter a description. The description is visible while booking via the widget." For transaction costs: "Give the product a description. The description is visible when booking via the widget."	For extra products and transaction costs	Per language if your business has more languages
Choose a file	Chooses an image of the product (at most 5 MB) or an Excel file	For Image and when importing day prices	-
VAT	Help text: "Select the VAT percentage for the product."	For every product	The percentage follows from the chosen VAT group
VAT group	Chooses the VAT group ("Select the VAT group", or "Select the Product group" for extra products)	For every product	Required
Price	Help text: "Enter the price. The amount includes VAT." For an event product and an extra product, this is the price per piece; for transaction costs, a fixed amount per order	For every product except the day price	For day prices, you enter the price per day
Ticket quantity	Help text: "Indicate how many of this product are available."	For an event product	Counts over the whole event combined
Show in widget	Help text: "When Show in Widget is turned on, the product is shown in the reservation widget and can be selected by customers during the booking process. Turn this option off if you do not want the product to be shown in the widget." Yes or No	For extra products	With No, you only sell it yourself
List view	Help text: "When List view is active, the products that were ordered during the reservation are shown in the memo field on the reservation page. This is handy when you want to quickly see whether specific products were ordered." Yes or No	For extra products	-
Active	Whether the product is on. Help text for a day price: "When the product is active, it can be linked to a reservation type."	To temporarily turn a product off	Only for existing products
Select Excel file	Chooses the Excel file with day prices to import	For a day price product	Use the export as a basis. The file must contain all days of three years
Choose the products	The name of the worksheet in the Excel file that you export	-	-
Delete	Deletes the product after a confirmation	To remove a product	-

Messages

Message	What it means	What you do
The column name, the value and: is not an amount. Write it as 2.50.	A cell in the imported Excel file does not contain an amount	Put a number with a decimal point in the cell, for example 2.50, and import again
Choose the products	Name of the worksheet when exporting day prices	No action needed

Related

Can I sell extra products with a ticket, such as a drink or parking pass?, Can I pass on transaction costs to the buyer of a ticket?, How do I sell day passes with their own price and quantity per day?

Keywords: products ticket sales, day price product, event product, extra product, transaction costs product, excel day prices

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.