What can you set up under Rate plans, Season and Seasons & prices?

Answer

On the Rate plans tab you set the price per night, per type and per season, and you create rate plans with their own cancellation rule, breakfast and minimum stay. A plan is the base price or deviates from it by a percentage or an amount.

Where to find it

Menu > Hotel management > Rate plans (/Hotel). At the top are your plans, below them the Seasons & prices table.

Explanation

Your rate plans: how the price is derived, what cancelling costs, and whether breakfast is included. Click a plan to edit it. A new business gets four plans the first time it opens this tab: Flexible (the base plan), Non-refundable (10% below Flexible), With breakfast and Minimum stay (weekend) (5% below Flexible, at least 2 nights at the weekend). With breakfast is off as long as no breakfast existed when the plan was created. Below that is the table with the price per night per type and per season. Outside a season the base price applies. An amount is saved immediately. First create a type, then you can enter prices here.

Buttons and settings

Name	What it does	When to use it	Note
Add rate plan	Opens the Add rate plan window.	For an extra rate, for example Weekend rate.	A new plan is derived from the base plan, with free cancellation up to 2 days.
Name (plan)	This is how the guest sees the plan, for example Flexible or Non-refundable.	Always.	At most 100 characters.
Derived from	The plan the price comes from. Nothing: this is the base price means the price comes from Seasons & prices.	For a plan that is a discount or surcharge on another plan.	A plan cannot be derived from itself, not even through a circle of plans.
Deviation in	A percentage or an amount per night. You choose Percentage or Amount.	To determine how the deviation works.	With Percentage you see a %-sign, with Amount a euro sign.
Percentage	The deviation is a percentage of the nightly price of the plan above it.	For example for a 10% discount.	A percentage must be above -100 and may not exceed 1000.
Amount	The deviation is a fixed amount per night.	For example 15 euros extra per night.	The amount may be at most 9999.
Deviation	The value of the deviation. Negative is cheaper, for example -10.	Always with a derived plan.	The price never goes below 0.
Breakfast	Without breakfast, or one of your breakfasts. With breakfast adds the breakfast per person per night.	For a plan with breakfast.	The list shows the price per person per night of each breakfast.
Refundable	Yes or No. No: cancelling always costs the full amount.	For a non-refundable rate.	With No there is no free period any more.
Free cancellation until (days before arrival)	Up to this many days before arrival cancelling is free. 0 = until the arrival day.	For a flexible rate.	You can enter 0 to 365.
Cancellation fee after that	The percentage of the stay amount that the guest pays if they cancel after that. 100 is the full amount.	Always.	A number from 0 to 100. The tourist tax does not count towards the amount.
Minimum number of nights	The shortest stay with this plan. 0 = no minimum.	For example for a weekend rate.	The maximum may not be below it.
Weekends only	Yes: the minimum only applies if the stay includes a Friday or Saturday night.	For a minimum that only counts at the weekend.	Is just below the minimum.
Maximum number of nights	The longest stay with this plan. 0 = no maximum.	To exclude long stays.	You can enter 0 to 365.
No arrival on	Weekday buttons Mon to Sun: on these days a guest cannot arrive with this plan.	For example no arrival on Sunday.	Applies online, not at the front desk.
No departure on	Weekday buttons: on these days a guest cannot depart with this plan.	For example no departure on Saturday.	Applies online, not at the front desk.
For all types	Yes: the plan applies to every type. No: under Only for choose the types the plan applies to.	To restrict a plan.	Without chosen types the plan applies to all types.
Bookable online	Yes: guests see this plan in the widget.	Set to No for a plan that only exists at the front desk.	The plan then gets the label Not online.
Active	No: the plan cannot be booked.	To turn a plan off temporarily.	The plan remains with the label Inactive.
Add season	Opens the Add season window.	For a period with its own prices, for example High season.	You enter the prices afterwards in the table.
Name (season)	For example High season, Christmas or Low season.	Always.	At most 100 characters.
First night and Last night	The period of the season. The first and the last night both count.	Always.	A season may last at most two years.
Priority	If two seasons overlap, the season with the highest priority applies.	When seasons overlap.	A number from 0 to 99. With equal priority the shortest season wins.
Base price	In the table: the price per night outside a season.	Always enter per type.	A Room rate per day takes precedence over the base price, see Room rate.
Price per season	In the table under the name and the period of the season: the price per night for that type.	For every season and type.	Leaving it empty means the base price applies.
Fri/Sat	Next to the season price: the price for the Friday and Saturday night.	For a more expensive weekend.	First enter the price per night.
Extra adult	The price per night for an adult above the number for which the price applies.	If you charge for extra people.	You set the number for which the price applies at the type, under Price applies to.
Extra child	The price per night for a child above that number.	If you charge for extra children.	A child first fits in a free place within that number.
Edit season	Click the name of the season in the table header.	To change the name, period or priority.	You can also delete the season.

Messages

Message	What does it mean	What do you do
Choose a valid adjustment.	The kind or the value of the deviation is not valid.	Enter a number under Deviation.
A plan cannot be derived from itself.	The plan would depend on itself again through other plans.	Choose another plan under Derived from.
The percentage must be between 0 and 100.	The cancellation percentage or the days are not valid.	Enter 0 to 100.
The minimum and maximum number of nights are not valid.	The maximum is below the minimum, or a number is outside 1 to 365.	Adjust the numbers.
The last night is before the first, or the season is longer than two years.	The period of the season is not valid.	Adjust the dates.
This amount is invalid.	The amount is negative or above 99999.	Enter a valid amount.
Enter the price per night first.	You entered Fri/Sat without a price per night.	First enter the price per night.

Related

How do I set the price per night and the seasonal prices?, What is a rate plan?, What does cancelling a hotel reservation cost?

Keywords: rate plan, season price, price per night, weekend price, high season, non-refundable, cancellation rule, minimum number of nights

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.