What can you see on the Unpaid and no-show page of Activities?
- Answer
The Unpaid and no-show page shows the reservations of your activities where the guest did not come, with the total loss. You choose a period and a Filter and click Search. You find the page under Settings > Guests and bookings > Guest payments.
- Where to find it
Settings > Guests and bookings > Guest payments > Unpaid and no-show (
/ActivitiesSettings/UnpaidAndNoShow)- Explanation
The screen says: "Search by date range and quickly view no-shows and unpaid reservations." When opened, Date as of is set to one month ago and Date to to today. Below the filters are three blocks: Total 'No-show', Unpaid reservations and Total loss, with the list below them. The step-by-step version is in How do I see unpaid reservations and no-shows for my activities?.
- Buttons and settings
Name What it does When to use it Please note Date as of The start of the period. The minus and plus buttons move one day and reload the list immediately. Always. Not in the future. Date to The end of the period. Always. Not in the future. Filter Chooses what you see: No-show only or Unpaid Only. To limit the list. Unpaid Only shows the no-shows whose customer has not paid. Search Loads the list with the chosen period and filter. After changing the period or the filter. - Total loss The total amount of the reservations where the customer has not paid. To see the loss. Only reservations with No-show and customer didn't pay. Status Per row: No-show, or No-show and customer didn't pay. To see which guests have not paid. Click the information icon to open the reservation. - Messages
Message What does it mean What do you do Unable to load data. The list could not be retrieved, or the dates are invalid. Check the dates and click Search again. No data found. There are no reservations in the period. Choose a longer period. - Related
How do I see unpaid reservations and no-shows for my activities?, How do I change, move or cancel a reservation for an activity?
- Where do I find the overview of no-shows for activities?
- How do I see the total loss from guests who did not come?
- How do I choose the period for the no-show overview?
- Where are the guest payments?
Keywords: unpaid and no-show, no-show activities, unpaid reservations, total loss, guest payments, not showing up
Last checked: 2026-10-16
Translated from the Dutch knowledge base; the Dutch version is leading.