What can you set for notes (product notes)?
- Answer
A note is a fixed question with fixed answers that you attach to products, such as Condition of the device with the answers New, Used and Faulty. At the POS you tap the answer instead of typing. The Product notes feature is free.
- Where to find it
Point of sale and products > Notes (
/Productnotities), new with the Create button- Explanation
Each question is a card showing the number of products it is attached to. In the window you type the question, put the answers under each other and choose the products. At the POS, those products show the button Notes instead of Comments: you tap the answer, optionally type a comment, and it appears on the receipt and the kitchen ticket like a comment.
- Buttons and settings
Name What it does When to use it Note Notes Title of the tab and the window. The screen says: "Fixed questions with fixed answers. At the POS you tap them per item with the Notes button; they appear on the receipt like a comment." When you keep asking the same question. Create The button at the top right that opens the window. For a new question. Question and answers First block: "For example: Condition of the device, with the answers New, Used and Faulty." Above the window it says: "A fixed question with fixed answers, for the POS." Question The question itself, at most 100 characters. The counter is called Maximum number of characters. Always. Answers "One answer per line; each answer becomes a button at the POS." Always. At least two answers. Products Second block: "For these products the question is ready under Notes at the POS." You choose the products in a drop-down (Choose products). Always. Add all products of a category Drop-down Select a category that attaches all products of that category to the question in one go. When the question applies to a whole category. 1 product In the overview: a question shows how many products are attached to it. Save Saves the question. Delete Asks Delete question? and shows the question. Cancel Closes the question without deleting. - Messages
Message What it means What to do Enter the question. The question field is empty. Type the question. The question is too long (at most 100 characters). The question has more than 100 characters. Make it shorter. Give at least two answers, one per line. You gave fewer than two answers. Put at least two answers under each other. This question no longer exists. The question has been deleted in the meantime. Refresh the screen. - Related
How do I make the POS ask fixed questions with fixed answers (notes)?, What can you set for a product?
- Where do I create a fixed question with answers for the POS?
- How do I let someone choose the condition of a device on a product?
- How do I link a note to products?
Keywords: product notes, POS notes, fixed question, condition of the device, replace comment, answer button POS
Last checked: 2026-10-16
Translated from the Dutch knowledge base; the Dutch version is leading.