How do the Opening hours of the hotel work?

Answer

On the Opening hours tab of Hotel management you can set a check-in time, check-out time, early check-in time and late check-out time per day, and set whether check-in or check-out is possible that day. Every change is stored immediately. You can also download and read in the times with Excel. Please note: a new reservation currently gets the fixed times 15:00 check-in and 10:00 check-out.

Where to find it

Menu > Hotel management > Opening hours (/Hotel). This is the first tab and is open by default.

Explanation

Per day you set what time guests check in and check out. For early check-in and late check-out this is the time a guest gets with that extra. With Yes or No you decide whether check-in or check-out is possible that day. First choose the year and the month. At the top you choose one of the three years (this year and the next two), then a month. You then see a row per day. Changes are saved automatically, you do not have to press anything. If saving fails, the row says Not saved and you can Try again. In the table the days for which you have not set anything yet are on No for check-in and check-out.

Buttons and settings

Name	What it does	When to use it	Note
Date	The day of the row, for example Sat 4 October.	To find the right day.	-
Check-out time	The normal time at which guests leave.	Per day.	In the Excel the column is called Check-out time.
Late check-out time	The time until which a guest may stay who adds late check-out.	Per day.	Not before the check-out time. In the Excel the column is called Late check-out time.
Check-out possible	Yes or No. Determines whether check-out is possible that day.	To close a day for departure.	In the Excel Check-out possible.
Early check-in time	The time at which a guest may check in who adds early check-in.	Per day.	Not after the check-in time. In the Excel the column is called Early check-in time.
Check-in time	The normal time at which guests check in.	Per day.	In the Excel the column is called Check-in time.
Check-in possible	Yes or No. Determines whether check-in is possible that day.	To close a day for arrival.	In the Excel Check-in possible.
Select Excel file	The field to choose a filled-in Excel file.	To read in all times at once.	Next to the field is the button to import.
Choose a file	The text in the field for the file, until you choose a file.	When importing.	Afterwards the name of your file appears.
Hotel opening hours	The name of the worksheet in the Excel.	When downloading.	The file is called HotelOpeningHours.xlsx. The first column is called Opening date.
Excel icon	The icon at the top right next to the file field. Downloads all days of this year and the two years after.	To adjust the times in Excel.	The columns are Opening date, Check-out time, Late check-out time, Check-out possible, Early check-in time, Check-in time and Check-in possible.

Messages

Message	What it means	What to do
Not saved: late check-out cannot be before the check-out time.	The late check-out time is earlier than the check-out time.	Choose a later time.
Not saved: early check-in cannot be after the check-in time.	The early check-in time is later than the check-in time.	Choose an earlier time.
Not saved: enter a valid time (hh:mm).	A time field is empty or invalid.	Enter a time, for example 10:00.
Saving failed. Please try again.	The change was not stored.	Try once more.
The number of rows does not match the number of dates in this year, next year and the year after.	The Excel file is missing days or has too many.	Download the file again and only adjust the times, leave the rows in place.

Related

Where do I set the check-in and check-out times?, How does Hotel management work in Jimani?

Keywords: check-in time, check-out time, opening hours hotel, late check-out time, early check-in time, excel opening hours

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.