How does Everything about payments work?

Answer

Everything about payments shows "Your balance, payouts, payments and refunds at Mollie in one place." You read everything from your own Mollie account here and you can do two things: refund a payment and turn a payment method on or off.

Where to find it

Settings > Money and figures > Payments (Mollie), or the button View my Mollie in the Mollie window (/Molliebeheer)

Explanation

The line only appears if your Mollie account is connected and you have the role permission Everything about payments (the owner always has it; for other roles it is off by default). Everything you see comes directly from Mollie. After a refund or a changed payment method the screen refreshes, so that it never shows anything different from Mollie. You manage your bank account and your company details at Mollie itself; that changes where your money goes.

Buttons and settings

Name	What it does	When you use it	Note
Balance	Three tiles: Currency, Available and Pending. "Available is what Mollie sends to your account with the next payout. Pending has been paid but not yet released."	To see how much money is ready.	If Mollie returns nothing, it says "Mollie isn't returning a balance here yet."
Payouts	List with Reference, Date, Amount and Status of every payout to your bank.	To find a deposit in your bank again.	The status is shown in Dutch, for example the Dutch word for Paid out.
Payments	List with Date, Description, Method, Amount, Refunded and Status.	To look up a payment from a guest.	-
Refund	For a paid payment from which something can still be refunded. You enter the amount (at most what can still be refunded).	For a cancellation or complaint.	You can also refund part of it. Check that the booking itself is also correct.
Refunds	The payments that have been (partly) refunded: Payment date, Description, Method, Paid, Refunded.	To see what has already been refunded.	You refund on the Payments tab.
Payment methods	For each method (iDEAL, card and others) whether it is on, with Turn on or Turn off.	To turn a method on or off for your guests.	Some methods have to be approved by Mollie first.
Which Mollie card payment plan suits you best?	Below the payment methods: a calculator with Pay as you go ("No monthly fee, 1.5% per transaction, at most 1 card terminal") and PRO ("€20 per card terminal per month, €0.06 + 0.2% per transaction"), calculated with your card revenue of the last months and your number of card terminals. Cheapest is shown on the plan that costs you the least.	If you are unsure about a card payment subscription.	"With an average payment under €4.62, Pay as you go is always cheaper." You choose your plan yourself at Mollie: To Mollie.
Mollie invoices	The invoices Mollie sends you: Number, Date, Amount, Status and View (pdf).	For your administration.	These are the invoices from Mollie, not those from Jimani.

Messages

Message	What it means	What you do
Your Mollie account isn't connected yet.	There is no connection with your own Mollie account.	First connect Mollie in the Mollie window.
How much do you want to refund? At most {0} euros.	The question after Refund, with the highest amount already filled in.	Leave the amount or enter a lower amount.
Refund via Jimani	The description the refund gets at Mollie.	-
Enter an amount.	No amount or an invalid amount was entered.	Enter an amount above zero.
There's nothing to refund.	The payment was not found or nothing was chosen.	Refresh the screen and try again.
The refund is ready at Mollie.	Success; Mollie carries out the refund.	Nothing.
Mollie did not make the refund. Check whether the amount can still be refunded.	Mollie refused, for example because it has already been refunded or your balance is too low.	Check the amount and your balance.
The payment method is turned on.	The method has been turned on on your payment profile.	-
The payment method is turned off.	The method has been turned off.	-
No payment method has been chosen.	No method was sent along.	Refresh the screen and try again.
Your Mollie account or your payment profile isn't ready yet.	There is no payment profile at Mollie yet.	Finish the steps in the Mollie window.
You have no permission for Everything about payments.	Your role is missing the role permission Everything about payments.	Ask the owner for the permission in Users and permissions.

Related

Where do I see my Mollie balance, payouts and payments in Jimani?, What can you set in the Mollie window?

Keywords: everything about payments, my mollie, mollie balance, mollie payouts, refund, payment methods mollie, invoices mollie

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.