How does the Create and change reservation screen work for Activities?

Answer

With this screen you create a reservation for an activity yourself or change one. You choose the activity, the number of guests, the date and time and the location, fill in the Reservation name and save or let the guest pay. On the timeline it opens as a side panel with the tabs Reservation, Fields, Products and Totals.

Where to find it

Activities > Create reservation, or an empty box on the timeline; change via Reservation information > Open reservation (/ActivitiesReservations/AddActivitiesReservations, /ActivitiesReservations/UpdateActivitiesReservations)

Explanation

The side panel is called Add reservation; as a full screen it is called Add reservation or Update reservation. At the bottom are Save and Pay; with Pay you choose Cash, Pay later or Other. The step-by-step version is in How do I create a reservation for an activity in the dashboard? and How do I change, move or cancel a reservation for an activity?.

Buttons and settings

Name	What it does	When to use it	Please note
Activities	Chooses the activity of the reservation. Without a choice: Select an Activity Type.	Always.	If you switch activity, the products, the price and the durations change with it.
Date	The day of the reservation (Arrival date when changing).	Always.	Today or later.
Departure date	The end date of the reservation.	Only in the full screen.	Today or later.
From	The start time, with minus and plus.	Always.	Also fills in To and Duration.
To	The end time.	If you want to determine the time yourself.	Must be after From.
Duration	How long the reservation lasts.	With Price per time.	You choose from the time blocks of the product.
Locations	The chosen lane or space; the edit icon opens Available locations.	If you want a different location.	If it says No location available, nothing is free in that time period.
Language	The guest's language (for messages).	If the guest speaks a different language.	The choices are the languages your business has turned on.
Reservation name	The name the reservation is under.	For a walk-in guest (a guest without details).	The field only appears in the side panel when Passer-by is set to Yes; otherwise you fill in the guest details.
Internal memo	A remark for yourself and your team.	For arrangements that do not belong on the bill.	Is under Extra information and under Fields.
Add to quote	Includes the memo in a quotation.	Only in quotation mode.	Is hidden by default.
Passer-by (no guest details)	Books without guest details.	For a guest who arrives on the spot.	Yes or No; with Yes Jimani does not ask for guest details.
Check in now	Sets the reservation to Arrived straight away.	If the guest is already there.	Yes or No.
Search	Looks up an existing guest (Find guests: Last name, First name, Address, Postal code, Place of residence, Phone, Email).	If the guest is already known.	Only in the full screen; choose the guest in the list.
Available times	The clock icon opens a list of free times.	To see what is free.	Only in the full screen. Takes opening hours, locations and time limitations into account.
Pay	Opens the choice Cash, Pay later or Other.	If the guest pays straight away.	The reservation is saved as well.
Save	Stores the reservation.	If the guest pays later.	For a guest with details Jimani asks What action should be taken? (Send email or No email).
List of devices	The terminals for a card payment.	Not reachable in Activities.	See the note below the table.

Messages

Message	What does it mean	What do you do
Select an Activity Type	No activity has been chosen.	Choose an activity.
No location available	There is no free location in the chosen time period.	Choose a different time or a different day.
The price amount has not been configured for this date	The product has no price for that date.	Enter the price under Products.
Invalid request.	The move on the timeline could not be carried out.	Try again.

Related

How do I create a reservation for an activity in the dashboard?, How do I change, move or cancel a reservation for an activity?, How do I see my reservations for activities per day, week or month?

Keywords: create reservation, add reservation, update reservation, reservation name, walk-in guest, check in now, choose location, timeline side panel

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.