What is in the steps Edit guest details and Send email for a reservation?

Answer

In the Reservation information of tickets, activities and the salon, you change the guest's details in the step Edit guest details, with their Language and a Comment. In the step Send email you choose an email and adjust the subject and text for this one email.

Where to find it

Open a reservation under Activities, Salon or Ticket sales > Reservation information

Explanation

Both steps open in the reservation window and have Previous at the bottom. In the step Edit guest details you first see the guest fields of the module, below them Language and Comment, and the Save button. In the step Send email you choose the template under Email; set Edit email text to Yes to change the text for this one email, and click Send.

Buttons and settings

Name	What it does	When you use it	Note
Language	The guest's language, which is saved with their details.	For a foreign guest.	Without a choice it says Make a choice.
Comment	For example an allergy or a standing wish; visible on every reservation of this guest.	For anything you always want to know about this guest.	At most 1000 characters.
Save	Saves the guest details.	After changing them.	-
Email	The template you send.	When sending an email.	On the left it shows which address the email goes to.
Edit email text	Yes: shows the Email subject and the Email text to adjust.	If you want to add something for this guest.	Only for this email to this guest; the template itself stays unchanged.
Email subject	The subject of this email.	With Edit email text set to Yes.	-
Send	Sends the email to the guest.	-	-
Previous	Back to the Reservation information.	-	-

Related

What do you set under Languages?

Keywords: edit guest details, guest comment, guest language, send reservation email, adjust email text

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.