How do I work with ticket reservations in the POS?
- Answer
If your business uses the Ticket sales module on the POS, the bar contains Reservations and POS. Under Reservations you see the ticket orders per day, per week or the last 100, with filters on status and ticket type. With a new reservation you sell tickets for an event or for a day and time, for a guest or as a passer-by.
- Where to find it
POS > Reservations (
/Pos/TicketingReservation); new via/Pos/AddTicketingReservations- Explanation
- The list. Choose the day, List view, Weekly list or Last 100 reservations. Filter with Select status, Search by:, Select Type and Ticket types, and hide guests who are already inside with Hide "Guest arrived". At the bottom are the Totals (Day totals or Week totals) with the Total visitors. Per line you see Date, Name, Ticket group, Duration, Quantity, Ticket type, Payment (Paid or Unpaid), Created, Memo and Total amount.
- A new reservation. Under Event tickets choose the event, or the Arrival date and time for a timed ticket. Choose the Time from Available times and per Ticket types the Quantity (the Available tickets are shown next to it). Enter the guest (Find guests) or tick Passer-by (no guest details), and fill in Reservation name and Language. With Check in now the visitors are immediately marked as arrived.
- Finishing. Under Your invoice you find the amounts. Tap Pay and choose whether the guest gets an email (Send email or No email).
- Buttons and settings
Name What it does When to use it Note Event tickets The event you sell tickets for. For event tickets. - Arrival date and time The day and time of a timed ticket. For standard tickets. - Time The time slot from Available times. Always. - Ticket types The types of tickets, with the quantity per type. Always. - Quantity How many tickets of that type. Always. Never more than available. Language The language of the emails and tickets. - - Reservation name The name on the order. Always. - Passer-by (no guest details) Without name and contact details. Sales at the door. - Check in now The visitors immediately set to arrived. Sales at the door. - Internal memo A note the guest does not see. - - Add to quote Includes the internal memo in the quote. For a quote. Not always shown. Hide "Guest arrived" Hides visitors who are already inside from the list. At the door. - Paid / Unpaid The payment status in the list. - - - Related
Related questions
- How do I see ticket reservations in the POS?
- Can I open a ticket reservation in the POS?
- How do I put a ticket order on account in the POS?
- Where do I find reservations on the POS?
Keywords: tickets POS, ticket sales at the door, sell ticket POS, event tickets POS, check in visitors, ticket reservations
Last checked: 2026-10-16
Translated from the Dutch knowledge base; the Dutch version is leading.