What does a guest see when they unsubscribe from the newsletter?
- Answer
The guest clicks the unsubscribe link at the bottom of the newsletter and sees the page "You have been unsubscribed". There they can subscribe again with one button. The page is in Dutch, German, French or English, according to the language of the newsletter.
- Where to find it
This is a page for your guest, not a screen in your dashboard. The address is in the unsubscribe link of every newsletter (
/Nieuwsbrief/Afmelden/(code)).- Explanation
The link contains a personal code for that email address at your business. The guest does not have to log in. If the guest opens the link in their browser, they are unsubscribed immediately; they briefly see "You are being unsubscribed..." and then the confirmation. Only without javascript is there an Unsubscribe button. An unsubscribed address never receives a newsletter from your business again, unless the guest subscribes again themselves.
- Buttons and settings
Name What it does When you use it Note Unsubscribe from the newsletter The heading of the page and the unsubscription itself The guest opens the link You see the unsubscription back in the Unsubscribed column of the newsletter Unsubscribe Button for those without javascript Only if the unsubscription does not happen by itself - You have been unsubscribed Confirmation: "You will no longer receive newsletters from (your business)." After unsubscribing - Subscribe again after all Puts the guest back on the list If the guest unsubscribed by accident Afterwards the page reports: You are subscribed again. You will receive the newsletter again. This link no longer works Error page: "Copy the whole link from the email, or reply to the email asking to be unsubscribed." The code is wrong or missing The page itself says what the guest can do This is an example In a test email the link reports: "In the real newsletter, this link unsubscribes the guest." If you try the link in a test email yourself In a test email the link unsubscribes nobody - Related
Who may I send a newsletter to under GDPR, and how do guests unsubscribe?, How does the Newsletters screen work in Jimani?
- What does a guest see when they unsubscribe from my newsletter?
- Can a guest subscribe again after unsubscribing?
- Does a guest have to log in to unsubscribe?
- In which languages is the unsubscribe page available?
Keywords: unsubscribe newsletter, newsletter opt-out, unsubscribe link, resubscribe newsletter, unsubscribe
Last checked: 2026-10-16
Translated from the Dutch knowledge base; the Dutch version is leading.