Question 1

What is on the handheld: menu, Settings and reservations?

Accepted Answer

At the top of the handheld is a menu with Book, Floorplan (with Restaurant), POS, Reservation, Check in/Check out and Log out. The logo opens the Settings window. From Book you see today's reservations and create or change one; POS opens the POS screen. For a reservation from a module that still uses the old screen, you settle on the handheld in the old order screen.

Question 2

What is in the menu at the top of the handheld?

Accepted Answer

At the top of the handheld is a menu with Book, Floorplan (with Restaurant), POS, Reservation, Check in/Check out and Log out. The logo opens the Settings window. From Book you see today's reservations and create or change one; POS opens the POS screen. For a reservation from a module that still uses the old screen, you settle on the handheld in the old order screen.

Question 3

How do I view today's reservations on the handheld?

Accepted Answer

At the top of the handheld is a menu with Book, Floorplan (with Restaurant), POS, Reservation, Check in/Check out and Log out. The logo opens the Settings window. From Book you see today's reservations and create or change one; POS opens the POS screen. For a reservation from a module that still uses the old screen, you settle on the handheld in the old order screen.

Question 4

How do I open the settings on the handheld?

Accepted Answer

At the top of the handheld is a menu with Book, Floorplan (with Restaurant), POS, Reservation, Check in/Check out and Log out. The logo opens the Settings window. From Book you see today's reservations and create or change one; POS opens the POS screen. For a reservation from a module that still uses the old screen, you settle on the handheld in the old order screen.

Question 5

Where do I find the floorplan on the handheld?

Accepted Answer

At the top of the handheld is a menu with Book, Floorplan (with Restaurant), POS, Reservation, Check in/Check out and Log out. The logo opens the Settings window. From Book you see today's reservations and create or change one; POS opens the POS screen. For a reservation from a module that still uses the old screen, you settle on the handheld in the old order screen.

Name	What it does	When to use it	Note
Available tables	The window for choosing tables for the reservation.	For a new reservation.	-
Tables / Combination table	Choose a single table or a combination of tables.	For large groups, a combination.	"No table combination available" if there is no suitable one.
Show all tables	Also shows the tables that do not fit the number of guests.	If you still want a different table.	For an occupied table the POS asks whether you still want to book.
Show all combination tables	Same for combinations.	-	-
Locations and Location filter	Choose which location you search for tables in.	In a business with more rooms.	"No location available" if there is none.
Pre-selected tables	The tables that Jimani already suggests.	-	-
Select all	Selects all displayed tables.	For a group that gets the whole room.	Confirm with Save.
Add product	Adds a product to the reservation (for example a package).	Under Products.	-
Deposit	The amount the guest pays in advance for a product.	For products with a deposit.	With Payment within instalments and the Total deposit.
Internal memo	A note on the reservation that the guest does not see.	For activities.	-
Main guests	In Table list ("Choose the table the order should be booked on."): the tables of main guests.	In the old order screen.	-
Products	The product list of the old order screen.	For a reservation on the old screen.	-
List of devices	The card terminals the amount can be sent to.	When paying by card for an activity.	-
Total amount	The amount that goes to the card terminal.	-	-

Name	What it does	When to use it	Note
Cash payment	The window for cash.	For cash on the old screen.	-
Change amount	Adjust the amount the customer hands over.	For a different amount.	-
Order overview	The lines of the order.	-	-
Total excluding VAT, Total amount, Total paid, Outstanding amount	The amounts of the order.	-	-

Message	What it means	What to do
Loading...	The list of reservations is being fetched.	Wait a moment.
Something went wrong. Please try again.	The list did not come through.	Try again.
Outside availability	This time falls outside the availability of the reservation type; the time is shown lighter.	Choose a time within the availability.
You cannot select a time in the past	The chosen time has already passed.	Choose a later time.
No tables available	No table fits at that time.	Choose a different time or Show all tables.
Which receipt printer belongs to this device?	Under Change receipt printer; if that text is missing it says "Choose a receipt printer".	Choose the printer.
Which cash drawer or wallet belongs to this device?	Under Change cash drawer or wallet; otherwise "Choose a cash drawer or wallet".	Choose the drawer or wallet.