What can you set for gift cards?
- Answer
On the Gift cards screen you create gift cards with their own card number and balance, see what is outstanding and set how long a card is valid. The screen has three tabs: Overview, Create and Validity. The Gift cards feature costs €10 per month (excluding VAT).
- Where to find it
Settings > Money and figures > Gift cards and gift vouchers (
/Settings/Cadeaukaarten), or the button Settings on the Gift cards card under Settings > Add-ons- Explanation
A sold gift card is not revenue but a liability: the money has come in, but the card has not been redeemed yet. That is why the amount of the cards is shown in the Overview under Outstanding balance, which should equal the liability account in your bookkeeping. The card number has thirteen digits with a check digit. If you sell a card via a product, set Is this a gift card? to Yes on that product: there is no VAT on it and the amount does not count as revenue. An expired card is released as revenue.
- Buttons and settings
Name What it does When to use it Note Gift cards Title of the screen. Overview First tab with the totals and the list of cards. To see what is outstanding. Create Tab to create a batch of cards. For a new supply of cards. Validity Tab to choose how long a new card is valid. Once. Outstanding balance The total of what customers still have to spend. Below it says: This should equal the liability account in the bookkeeping. For your bookkeeping. Cards outstanding The number of cards that are still valid, with below it the number of expired cards. Expired this year The amount that has expired this year. An expired card is released as revenue. Card number Column with the thirteen-digit number. Starting balance Column with the amount the card started with. Balance Column with the amount that is left. Valid until Column with the end date, and under Create the field you use to choose it. Status Column with Ready to issue, Outstanding, Empty, Expired or Blocked. Description Column with the description of the batch, and under Create the field you use to fill it in. Create a batch of cards Block under Create: Cards with a fixed amount, or with an amount that is filled in at the sale. How many cards The number of cards in the batch, between 1 and 500. At most five hundred at a time. Always. Amount per card The amount on each card. Zero means: the amount is filled in at the sale. Always. Valid until (batch) A date until which the cards are valid. If you leave this empty, the store's term applies: the number of months you chose under Validity. For a promotion with its own end date. The store's term is 24 months by default. Description (batch) What this batch is for, for example Christmas 2026. To tell batches apart. Create cards Creates the batch. The screen then shows how many cards were created in which batch. How long a card is valid Block under Validity: This applies to cards created after this. A card that has already been issued keeps the date printed on it. Valid for, in months The number of months, from 1 to 120. Twenty-four months is common practice in the Netherlands. months The word after the number at If you leave this empty, the store's term applies. Save Saves the term. Afterwards it says Saved. Process expired cards now Processes the cards that have expired now. Expired cards are processed automatically every morning; this button does it now. - Messages
Message What it means What to do Create at least one and at most 500 cards at a time. The number is outside 1 to 500. Choose a number within this range. A card cannot start with an amount below zero. The amount is negative. Type zero or a positive amount. There are no gift cards yet. Create them on the Create tab. The list is empty. Create a batch under Create. The Gift cards option is turned off. The feature is off. Turn on Gift cards under Add-ons. That didn't work. The batch could not be created. Try again. - Related
How do gift cards work in Jimani?, What can you set for a product?
- Where do I create a gift card with a balance?
- Where do I see how many gift cards are still outstanding?
- How do I set the validity of gift cards?
- What does the gift card screen cost?
Keywords: gift card, gift cards, gift card balance, gift card validity, outstanding balance, card number
Last checked: 2026-10-16
Translated from the Dutch knowledge base; the Dutch version is leading.