What can you set under Products of a reservation?

Answer

Products with a reservation are what the guest pays or orders in addition: a deposit, an extra product or transaction costs. You manage them under Restaurant > Products, or you create them from the Reservation type window.

Where to find it

Menu Restaurant > tab Products (/Horeca). New: button Add > Products, or Add > Transaction costs. The tab Products is only there if the add-on Products and deposits is on (Settings > Add-ons > Reservations).

Explanation

The tab Products shows the POS products in the category Hospitality. What you change there also changes at the POS, and the other way round; you create a product in the POS product window. Below that are the transaction costs with their own window. In that window Product you choose the product type: a product with a price per person, an extra product with one price, or transaction costs. You can search by name and filter on reservation type. A product that is not active gets an inactive marker in the overview. Online payment by the guest goes via Mollie.

Buttons and settings

Name	What it does	When you use it	Note
Product	The window Product has the blocks Product (type), Name and description, Image and Price and visibility. Each block has a short explanation at the top.	When adding or changing.	Choose the type before you fill in the rest: the type determines which fields you see.
Name	The name of the product. It is visible when booking manually and in the widget. At most 50 characters.	Always.	With more languages on you fill in the name per language.
Maximum number of characters	The counter at the name: the number of characters that still fit.	While typing.	-
Description	The text below the name. For transaction costs this field is also called Description.	If the guest needs to know what the product is.	-
Image	An image in the ratio 4:3, at most 5 MB. Not for transaction costs.	For extra products in the widget.	-
Price	The price including VAT. For a product with prices per person there is a price field per guest group whose name you have set. An extra product has one price. For transaction costs it is the price per reservation and it must be higher than zero.	Always.	Always enter the price including VAT.
VAT group	The VAT group of the product. The drop-down shows the name of the group with the VAT percentage. The group is required. On the screen it says: "Choose the VAT group" "Select the VAT group"	Always; choose the group that fits the product.	You manage the VAT rates under Settings > Till and products > VAT groups.
VAT	The VAT percentage that belongs to the chosen VAT group. The amount in the price field includes this percentage.	To check.	-
List view	With Yes the products ordered with the reservation appear in the memo field of the reservation overview.	If you want to quickly see whether a guest ordered a certain product.	Only for an extra product.
Show in widget	With Yes the product is in the reservation widget and the guest can choose it while reserving. With No the guest does not see it.	Set to No for products you only add to a reservation yourself.	Only for an extra product, and only with the add-on Online reservations.
Active	A product that is not active can no longer be chosen, but it remains. Only for an existing product.	To stop a product temporarily.	A deleted product can be activated again.

Related

What can you set under Reservation types?, How do I ask for a deposit with a reservation?

Keywords: product reservation, extra product, transaction costs, deposit product, price per person, vat reservation, add-on sales

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.