How do the PIN pad, the Settings cogwheel and connecting a till work?

Answer

A till is a connected device: the Jimani app with a pairing code, or a computer that you attach to your business with Link this computer or via /Pos/Koppelen. Employees sign in on it with their PIN on the PIN pad. The cogwheel at the top right opens Settings of this till: language, USB devices, switching employees, logging out, the tiles with settings, Day closing and Product order.

Where to find it

Till > cogwheel at the top right (/Pos/PosSettings); connecting with a code at /Pos/Koppelen; you create pairing codes under Settings > Till and products > Registers and hardware (/settings/externaldevices)

Explanation

• A computer as a till. If you open the till in the dashboard, the computer connects itself as a web till. If that fails, in the place of the payment buttons it says "This computer is not (or no longer) linked to a till. Link it to settle." with the button Link this computer. There is one web till per store: if another computer has taken it over, you see "This till is open on another computer." with Continue here.
• Connecting with a code. At /Pos/Koppelen ("Connect this computer as a till") you enter the Pairing code that you request under Registers and hardware with Connect a POS. "The code is valid for a quarter of an hour and works once." Give the till a name under Name of this till (for example Bar laptop) and tap Connect.
• The PIN pad. Enter your PIN and tap the checkmark. With "Forgot your PIN? Log in with your password" you log in with your email address and password; with Back to PIN you go back.

Buttons and settings

Name	What it does	When to use it	Note
Pairing code	The code from the dashboard that connects this computer to your business.	On a computer without the Jimani app.	Without a code: "Please enter the pairing code."
Name of this till	The name under which the till appears under POS & Hardware.	When connecting.	-
Connect	Connects this computer and opens the till.	After filling in.	With Back to login you go back.
Link this computer	Links this computer to the till again.	If the message about an unlinked computer is shown.	-
Continue here	Takes the web till back to this computer.	If another computer had opened it.	The other computer then loses it.
Language	Choose the language of this till.	Per device.	Applies to this user on this till.
Connected USB devices	Shows the printers that are attached to the till with a cable.	For a printer that doesn't print.	Only in the Jimani app.
Unlock with PIN	Opens an item that is set to No under Permissions on this till (tables, reports, settings).	When a supervisor needs to do something briefly.	Only visible if something is hidden.
Switch staff member	Puts the PIN pad over the screen, with a cross to go back.	At a change of shift.	Only if signing in with a PIN is on.
Log out (unlink register)	Logs out and takes the app back to the pairing screen. The till asks first.	If the device has to go away or to another business.	A new pairing code is needed afterwards.
Day closing	Opens the day closing in the till.	At the end of the day.	If Day closing is set to No under Permissions on this till, the till asks for a PIN.
Product order	Puts the till in sort mode: drag categories and products.	To put the tiles in the right order.	Not visible if Edit settings and products is set to No.
New	A ribbon on a tile that has just been added.	-	-

Messages

Message	What does it mean	What do you do
Enter your PIN first.	You tapped the checkmark without a PIN.	Enter your PIN.
Unknown PIN	No employee with this PIN.	Enter it again, or use Forgot your PIN? Log in with your password.
wrong PIN too many times	Too many wrong attempts in a row.	Wait a moment and try again.
No internet. Logging in works again as soon as there is a connection.	The PIN cannot be checked without internet.	Wait for a connection.
Incorrect email address or password.	When logging in with your password.	Check both.
Wrong password too many times. Try again in a quarter of an hour.	Too many wrong passwords.	Wait a quarter of an hour.
On this computer you can only sign yourself in again. Use the normal login screen.	You tried to log in with a colleague's password.	Log in via the normal login screen.
This account is temporarily blocked after too many wrong attempts. Try again later.	The account is locked for a while.	Try again later.
In which till? / Which card terminal?	This computer is not attached to a till: "This PC is not attached to a till. Choose the card terminal this revenue should be included in." (or the till).	Choose the device in the list (Choose a device) and tap Continue. With Remember choice it does not ask again until you log in again.
No cash drawer has been set up yet. Add one under External devices	There is no drawer to book the revenue on.	Add a cash drawer under Registers and hardware.
No card terminal has been set up yet. Add one under External devices	There is no card terminal to book on.	Add a card terminal under Registers and hardware.
The point of sale was not found.	There is no till screen for this module.	Tap Try again, or connect a till first.
No point of sale was found for this table.	The table does not belong to any till screen.	Tap Try again.
Something went wrong	An unexpected error in the till.	Tap Try again.

Related

How do I sign in or out on the till and the handheld?, Can I use multiple tills, for example one for the bar and one for the terrace?

Keywords: connect till, pairing code, pin pad, forgot pin, switch staff member, log out till, web till, till settings

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.