How do I work with activity reservations in the POS?
- Answer
If your business uses the Activities module on the POS, the bar contains Reservations and Reservation. Under Reservations you see the reservations per day, per week or the last 100, with filters on status, type and activity. With Reservation you create a new one; tapping a reservation shows the details, the history and the tickets, and can set it to no-show.
- Where to find it
POS > Reservations (
/Pos/ActivitiesReservation); new with Reservation (/Pos/AddActivitiesReservations)- Explanation
- The list. Choose the day, List view, Weekly list or Last 100 reservations. Filter with Select status, Search by:, Select Type and Activities, and hide with Hide "Guest left" and Hide "Guest arrived". At the bottom are the Totals (Day totals or Week totals). Per line you see Reservation status, Date, Arrival time, Departure time, Name, Quantity, Activity, Duration, Locations, Payment (Paid or Unpaid), Created, Memo and Total amount.
- A new reservation. Under Activities choose the activity ("Select an Activity Type"), the Date (and for multiple days the Departure date), From and To or the Duration, and the Locations (lanes). Choose a time from Available times. Enter the guest (Find guests) or tick Passer-by (no guest details), and fill in Reservation name and Language. With Check in now the guest is immediately marked as arrived.
- Finishing. Under Your invoice you find Total amount, Total paid and Outstanding amount. Tap Save or Pay and choose whether the guest gets an email (Send email or No email).
- Reservation information. Overview, Attachment(s), History, Email History, Tickets (with QR Code and Reservation key) and Guest data & information. With Set to No-show or Set to No-show in 30 minutes you set it to no-show; the POS asks "Are you sure you want to set this reservation to 'No-show'?"
- Buttons and settings
Name What it does When to use it Note Activities The activity (type) being booked. Always. - Date and Departure date The day of the activity, and for multiple days the last day. Always. - From, To and Duration The time of the activity. Always. - Locations The lane or spot. For activities with lanes. - Language The language of the emails to the guest. - - Reservation name The name on the reservation. Always. - Passer-by (no guest details) Without name and contact details. A single visitor. - Check in now Immediately set to arrived. A guest who is starting now. - Internal memo A note the guest does not see. Requests or agreements. - Add to quote Includes the internal memo in the quote. For a quote. Not always shown. Hide "Guest arrived" / Hide "Guest left" Hides those guests from the list. During service. - Paid / Unpaid The payment status in the list. - - - Messages
Message What it means What to do Reservation successfully set to 'No-show' The guest did not show up. - Reservation will be set to 'No-show' in 30 minutes You chose Set to No-show in 30 minutes. - The status of the reservation has not been updated. Please try again. The status could not be saved. Try again. - Related
How do I work with reservations in the POS?, What is on the handheld: menu, Settings and reservations?
- How do I see activity reservations in the POS?
- Can I book an activity from the POS?
- How do I settle an activity in the POS?
- How do I mark a guest as arrived in the POS?
Keywords: activities POS, book activity POS, bowling reservation, book lane, no-show activity, activity reservations
Last checked: 2026-10-16
Translated from the Dutch knowledge base; the Dutch version is leading.