How does the payment window of the till work?

Answer

The payment buttons are under the receipt. Depending on the till that is a single Pay Now button with a choice window, or Cash and Pin straight away (or only the payment methods that are on). With Cash the Cash payment window opens with quick amounts, the amount received, what you have to give back and possibly the tip. Pin, Pin (external) and Pay other have no window and book the outstanding amount immediately.

Where to find it

Till > under the receipt (/WebshopOrder/NewOrder?layout=pos); you set how the buttons are arranged under Settings > Till and products > Registers and hardware, open the till, Till settings page

Explanation

• Step 1. Ring up the order. The payment button shows the amount.
• Step 2. Tap Pay Now and choose in Select payment method ("Choose how you want to pay for the order") how the customer pays. Or tap Cash or Pin straight away if they are on the screen.
• Step 3. With Cash: tap a quick amount or type what the customer gives. You see To give back. Choose Print receipt or No receipt and tap Pay Now with the amount on it. The drawer opens.
• Step 4. With Pin the amount goes to the payment terminal and the till waits for the payment.

Buttons and settings

Name	What it does	When to use it	Note
Tables	Opens the Tables window to put the order on a table.	For table service.	Only with the Parking tables integration.
Appointments	Opens the window with today's appointments.	In a salon without tables.	Only with the Salon integration.
Charge to room	Puts the order on the room bill of a hotel guest.	In a hotel.	Only with the Hotel module integration.
Save	Saves the order on the chosen table, without settling.	If the guest pays later.	Only with a table open; not without internet.
Print receipt (the printer icon)	Prints a bill for the guest: the receipt without payment method, order time, order method and user.	If the guest wants to see the bill first.	Not visible without a receipt printer or with No printer set to Yes.
Pay Now	Opens Select payment method.	On a till without fixed Cash and Pin buttons.	The total is on the button.
Cash	Opens Cash payment, or settles immediately.	For cash.	With Show cash screen with quick amounts set to No: settled immediately for the exact amount, drawer open and receipt out, without an intermediate screen.
Pin / Tap to Pay / Card payments	Sends the amount to the payment terminal or the Tap.	For card payments.	Without a payment terminal it books as Pin (external). If only Pin is on, the button is called Card payments and there is no choice window.
Pay other	Settles for the full outstanding amount, paid outside Jimani.	As a button on the screen if only a few payment methods are on.	There is no window: the receipt is immediately fully paid.
Pay on account	Puts the order on the account of a customer from the customer file.	For regular customers who pay by invoice.	Only with the Customer CRM integration; choose the customer first.
Settle	Settles with tokens; the number of tokens is on the button.	For an order with tokens.	Only with Pay with tokens.
Cash payment	In Select payment method: "Paying with cash".	-	Not visible without a cash drawer.
Pay differently	The group with Pin, Pay other, Refund to card, Gift voucher and Pay on account.	-	With money back, card and on account are off.
Pin	"Paying with a pin terminal".	-	-
Pay other	"Paying with other".	-	-
Refund to card	"Via Mollie back to the customer's card or account", with the maximum.	Only for money back on a receipt paid via Mollie.	With the permission Refund via Mollie.
Gift voucher	"Paying with a gift voucher".	Only with money back.	Only with the Gift voucher integration.
Own consumption	Books the receipt as own consumption: "No revenue: the receipt closes at zero. Stock goes down as with a sale." Choose the type under Type of consumption, optionally fill in Reason or name (optional) and tap Book.	Staff consumption, private, free for a guest, broken.	Only with the Own consumption integration and the permission Record own consumption. On a till with the buttons straight on the screen it is under Other.
Outstanding amount	What still has to be paid.	-	With a partial payment, what has already been paid is shown below it.
Quick amounts	Buttons with round amounts and the notes that cover the bill in one go.	For cash.	Not for card payments.
Cash	The amount the customer gives.	Type it or tap a quick amount.	Less than Outstanding amount is a partial payment.
To give back	The change.	-	-
Tips	5%, 10%, 15% or Manual; "Tip is added to the total amount".	If the customer gives a tip.	Only with the Keep track of tips integration; not with money back.
Total incl. tip	The total with the tip added.	-	Only with a tip.
Print receipt / No receipt	Whether a receipt comes out after settling.	Per payment.	Only if Always print a receipt is set to No for the till. The till remembers the last choice on this device. The kitchen ticket always goes.
Pay Now (in the window)	Completes the payment, with the amount on the button.	After filling in.	-
Previous	Back to the choice of payment method.	-	-
Email receipt	After a paid receipt on a till without a receipt printer: "Paid. No printer: email the receipt?" Tap Email receipt, fill in the Customer's email address and tap Send.	If the customer wants a receipt.	Visible for half a minute; doing nothing is fine too.

Messages

Message	What does it mean	What do you do
Cart is empty	There is nothing on the receipt.	Ring something up first.
There is nothing to settle.	There is no amount and no line to settle.	Check the receipt.
Partial payment registered. Pay the remaining amount to complete this order.	You settled part.	Settle the rest.
The payment of the order is still open. Are you sure you want to leave this page?	You want to leave during a partial payment.	Stay and settle the rest, or settle later from the orders.
The till cannot reach the server. Nothing went wrong with the order; the request never arrived. Check the connection and try again.	The request did not reach the server.	Check the connection; cash and Pay other then go into the queue.
The server did not answer in time. Press the same button again: what was already saved will not be booked twice.	Saving on a table took too long.	Tap the same button again.
Something has changed on this table in the meantime. The table is being reloaded; nothing has been booked.	A colleague changed the table while you were settling.	Check the table and settle again.
Order could NOT be created	The server did not accept the order.	Try again; if it persists, contact Jimani.
The receipt has been emailed.	Email receipt succeeded.	-
The receipt was not emailed. Try again later.	Email receipt failed.	Try again later.
This receipt doesn't exist at this store.	The receipt number does not belong to your business.	Look up the receipt again.

Related

How do I add a tip for cash or card payments?, Can a guest split the bill?, What happens if a card payment fails or is cancelled?, How do I book own consumption, staff consumption or shrinkage?

Keywords: payment window till, settle till, pay in cash, change, quick amounts, pay now, receipt or no receipt, email receipt

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.