How does the Send from your own address screen work in Jimani?

Answer

On this screen you connect your own email address, so that confirmations, reminders, invoices and newsletters are sent from that address. At the top is the Status; below it you choose an address and a way of connecting in two steps. The screen only exists if the add-on Send from your own address is turned on (€10 per month).

Where to find it

Settings > Communication > Email, tab Send from your own address (/EigenAfzender)

Explanation

Without a connection, the Status block says that emails are sent from noreply@jimani.nl, with replies going to the address of your business. The block then shows the status of your connection: waiting for DNS records, connected or revoked. If sending from your own address fails once, the email still goes out via Jimani, with replies going to your business. A Last message at the bottom of the Status block shows the last error message with date and time. You find the steps in How can I send email from my own email address?.

The Send from your own address screen

Buttons and settings
NameWhat it doesWhen you use itNote
Email addressThe address you want to send fromStep 1. Which email address do you want to send from?By default the address of your business; for example info@yourbusiness.nl
Sender nameThe name in your guest's inboxStep 1Maximum 100 characters; empty = the name of your business
ContinueChecks where the address is managed and shows the routesAfter entering the addressJimani says who manages the address, for example Google Workspace, Microsoft 365 or your own provider
Verify your own domainRoute with three DNS records, marked as recommended for your own domainFor an address on your own domainTurned off for a free address such as gmail.com
Create the DNS recordsCreates the three records and shows themAfter choosing Verify your own domainYou add them to your domain yourself
CheckChecks whether the DNS records are correctAfter the records are in placeCan take a few hours after adding them
Let your web developer do it, Send the recordsEmails the records to your web developer's addressIf someone else manages your domainWithout an address: Enter your web developer's email address.
Type, Name (host), Value, StatusThe columns of the DNS table; Status shows correct or not yetWhen adding the recordsCopy with the copy icon; no dot at the end of a CNAME, proxy (Cloudflare) off
Own mail server (SMTP), Enter detailsRoute with the details of your mailboxIf you cannot add DNS recordsWith Google and Microsoft often with an app password
Outgoing mail serverThe server through which the email goesWith SMTPSuggested by Jimani based on your provider
PortThe port of the serverWith SMTPUsually 587
UsernameThe login of the mailboxWith SMTPUsually your email address; empty = the address above
PasswordThe password or app passwordWith SMTPSaved; leaving it empty = no change
Test connection and linkTests the connection with a real test email and connectsAfter entering the detailsOnly saved on success
Connect with Google or Microsoft, Google, MicrosoftLog in with your accountFor an address at Google or Microsoft (also gmail.com and outlook.com)If it says "Not available yet", that connection has not been set up
Test emailSends a test email from your own addressAfter connectingThe message shows whether it really went from your own address
ReconnectTakes you back to logging in with the same providerIf the connection has been revoked or has expiredUntil then emails go via Jimani
DisconnectRemoves the connectionIf you want to send via Jimani againJimani first asks for confirmation
Start overResets the pending connectionIf you are waiting for DNS records and want something elseEmails go via Jimani in the meantime
Messages
MessageWhat it meansWhat you do
Start at step 1 first.You clicked Check or Send the records without DNS records having been createdFirst enter an address and create the DNS records
{0} is managed by {1}.Jimani has recognized where the address is hosted (for example: info@yourbusiness.nl is managed by Google Workspace)Choose the recommended route
An address from {0} is not yours but the provider's; you cannot verify that. Use an address on your own domain, or connect your own mail server.You chose Verify your own domain for a free addressUse SMTP or log in with Google or Microsoft
{0} is an address from {1}: that domain is not yours, so verifying is not possible. Connect your mailbox with the details of your mail server.A free address; logging in has not been set upChoose Own mail server (SMTP)
{0} is an address from {1}: that domain is not yours, so verifying is not possible. Connect with your {2} account or with the details of your mail server.A free address; logging in is possibleChoose Google or Microsoft or SMTP
your own providerWhat Jimani fills in if the address is not at Google or Microsoft-
DNS records for sending from {0}Subject of the email to your web developer, and the heading of the DNS block-
Hello, {0} wants to send email from {1} via Jimani. Would you like to add these three DNS records to the domain {2}?Start of the email to your web developer-
For a CNAME, do not put a dot at the end, and keep 'proxy' (Cloudflare) turned off. After that the business can click Check in Jimani.End of the email to your web developer-
Name (host)Column heading in the email to your web developer-
Sent to {0}The email with DNS records has been sentAsk your web developer to add them
Sending failed.The email to your web developer did not arrive, or the test email could not be sentTry again
Creating it failed.The DNS records could not be createdTry again
Enter the server and the port (usually 587).Server or port is missing for SMTPEnter both
Enter the password.No password is known yetEnter the password or app password
This mail server cannot be reached from the internet. Enter your provider's server.The address of the server is not publicUse your provider's server
Test email: sending from your own addressSubject of the test email with SMTP-
This email comes through your own mail server. Connecting worked.Text of that test email-
Success: there's a test email in {0}. All emails are now sent from {1}.SMTP connectedCheck your inbox for the test email
Your address hasn't been verified yet.A test email is not possible before the address is verifiedFirst finish the connection
There is no email address to send the test email to.There is no address for the test emailLog in with an email address
Test email from {0}Subject of the test email with your business name-
This email was sent from {0}, just like all your confirmations, reminders and invoices will be.Text of that test email-
The connection has been revoked. Reconnect; until then emails go via Jimani.Access to Google or Microsoft has been revoked or has expiredClick Reconnect
Disconnect? Emails will then go via Jimani again, with replies going to your business.Question on DisconnectConfirm with Disconnect or choose Cancel
Disconnected. Emails go via Jimani again, with replies going to your business.Your address has been disconnected-
Connecting with {0} is not available yet.The connection with Google or Microsoft has not been set upChoose SMTP or DNS records
You did not give permission. Nothing has been connected.You refused at Google or MicrosoftTry again and give permission
Logging in did not work. Nothing has been connected.Logging in failedTry again
This return does not belong to your request. Please try again.The return from Google or Microsoft did not belong to your sessionStart again
No code came back. Please try again.Google or Microsoft did not send a codeStart again
Connecting with {0} did not work. Please try again.The exchange with Google or Microsoft failedStart again
{0} did not return an email address. Please try again.Google or Microsoft did not give an addressStart again
Connected with {0}. All emails are now sent from {1}. Send a test email to see it.Connection with logging in succeededClick Test email
Enter a valid email address.The address is not rightCheck the address
The email could not be sent from your own address; it was sent via Jimani.The test email went via Jimani, with the last error behind itCheck the connection or reconnect
Related

How can I send email from my own email address instead of noreply@jimani.nl?, How do I connect my own domain with three DNS records?, How do I connect my mailbox via SMTP, Google or Microsoft?

Related questions
  • How do I see whether my own email address is connected properly?
  • What does waiting for DNS records mean?
  • From which address are my emails sent if I do not connect anything?
  • Where do guests' replies arrive?

Keywords: own sender screen, connect own email address, dns records email, smtp settings, connect google, disconnect email

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.