Self-service ordering with kiosks in hospitality
Self-service kiosks are becoming increasingly popular in the hospitality industry. In many restaurants, snack bars and takeaway locations, guests order independently via a touchscreen. This reduces waiting times, speeds up the ordering process and lowers pressure on staff.
Within the Jimani E-commerce system, kiosk orders are automatically connected to the POS system. This means all orders, payments and reports come together in one central environment.
Kiosk orders automatically registered in the POS system
When a customer places an order via a kiosk or ordering terminal, it is automatically registered in the Jimani POS system. This ensures kiosk orders appear directly in the same POS system as counter sales and online orders.
This means that all orders automatically come together in one clear administration.
- Kiosk orders are automatically registered in the POS
- Orders appear directly in the same system as other orders
- Payments are automatically linked to the order
- All transactions are updated in real time
This means staff do not need to manually enter orders and the overview remains clear.
Orders automatically forwarded to the kitchen
As soon as a customer places an order via a kiosk, it is immediately forwarded to the kitchen or the correct pickup point. This allows the kitchen to start preparation right away.
- Orders appear directly on the correct receipt printer
- Orders kunnen automatisch op een keukenscherm (KDS) verschijnen
- The kitchen immediately sees which orders are coming in
- Manual order entry is not required
This speeds up the ordering process and reduces errors in communication between the POS and the kitchen.
Connect multiple kiosks to one POS system
Within the Jimani platform you can connect multiple kiosks to one central POS system. This is especially useful at locations where many visitors order at the same time.
By using multiple ordering kiosks, customers can place their order faster while all orders are automatically processed in the same POS system.
- Multiple kiosks can be connected to one POS system
- All orders are centrally registered
- Payments are automatically processed in the same administration
- Real-time insight into all sales and orders
This ensures you always maintain a clear overview of all transactions.