Privacy Statement

Jimani Privacy Statement

This privacy statement applies to the services of Jimani B.V., established at Albert Plesmanweg 122, 4462 GC Goes (the Netherlands) and registered with the Chamber of Commerce (Kamer van Koophandel) under number 91649021.

Jimani B.V. attaches great importance to the protection of your personal data. In this privacy statement we explain which personal data we collect, why we process it and which rights you have with regard to your data.

We process your personal data with care and in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations.

1. Which personal data do we process?

Jimani may process the following personal data:

• Personal details, including name, gender, date of birth and language preference;
• Contact details, including address, postcode, place of residence, telephone number and email address;
• Business details, including company name, VAT number and Chamber of Commerce number;
• Location data, insofar as necessary for the provision of our services;
• Delivery and invoicing details;
• Vehicle data, including licence plate details;
• Financial data, including payment and transaction data;
• Account data, including username and encrypted passwords;
• Communication data from contact forms, emails, chats, WhatsApp conversations and telephone calls;
• Data relating to reservations, orders, appointments and purchases;
• Technical data, including IP address, browser data and device data;
• Other personal data that you provide voluntarily;
• Data that we receive from third parties, insofar as this is permitted by law.

2. Purposes of processing

Jimani processes personal data for the following purposes:

• Performing agreements and providing our services;
• Managing reservations, appointments, orders and payments;
• Creating and managing user accounts;
• Providing customer service and support;
• Communicating about our services;
• Sending confirmations, reminders and service messages;
• Sending newsletters and marketing communications, where consent has been given or a legal basis exists;
• Offering personalised offers and recommendations;
• Improving our products, services and website;
• Analysing visitor behaviour and the use of our systems;
• Preventing fraud, abuse and security incidents;
• Complying with legal obligations;
• Exchanging data with third parties insofar as necessary for the performance of our services.

3. Legal basis for processing

We process personal data only where a valid legal basis exists (Article 6 GDPR), including:

• Performance of a contract;
• Legal obligation;
• Consent of the data subject;
• Legitimate interest of Jimani, provided that the privacy interests of the data subject do not override it.

4. Retention periods

Jimani does not retain personal data for longer than is necessary for the purposes for which it was collected, unless a longer retention period is required by law, such as the statutory obligation to retain financial records.

5. Sharing of personal data

Jimani may share personal data with third parties where this is necessary for the performance of its services, including payment processors, hosting providers, communication platforms, software suppliers and other service providers. We conclude data processing agreements with parties that process personal data on our behalf where this is required by law.

Specifically, Jimani currently uses: Google (Analytics, Ads and Tag Manager) and Meta for website measurement and advertising, after your consent; Sentry for error tracking in our software; and Trengo as a support channel for our own staff. For the cookies and consent categories that apply here, see the cookie statement.

6. Transfers outside the European Economic Area

Some of the service providers mentioned are established in, or have access from, countries outside the European Economic Area (EEA), such as the United States. Jimani only allows personal data to be processed outside the EEA if an appropriate safeguard exists within the meaning of Chapter V GDPR, such as an adequacy decision of the European Commission (for example the EU-US Data Privacy Framework) or the standard contractual clauses of the European Commission.

7. Data of guests and customers of businesses that use Jimani

Businesses use Jimani to process reservations, orders, payments and point-of-sale transactions of their own guests and customers, for example through a booking widget, webshop or till. For that data, the business concerned is the controller and Jimani acts as processor on the basis of a data processing agreement. If you have a question about data that you have left with such a business, please contact that business first; its privacy statement applies. We assist the business in handling your request.

8. Your rights

You have the right to:

• Request access to your personal data;
• Have inaccurate personal data corrected;
• Have your personal data erased;
• Restrict the processing of your personal data;
• Object to the processing of your personal data;
• Have your data transferred to yourself or to another party;
• Withdraw consent previously given, without affecting the lawfulness of processing before the withdrawal.

Requests can be submitted via privacy@jimani.nl. We respond to your request within one month; in special cases this period may be extended by two months, in which case we will inform you.

9. Erasure of personal data

If you wish to have your personal data erased, you can submit a request via privacy@jimani.nl. We assess your request in accordance with applicable law and inform you of the outcome within the statutory period.

10. Complaint to a supervisory authority

If you are not satisfied with the way we handle your personal data, we would like to hear from you first via privacy@jimani.nl. You also always have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you live, work or where the alleged infringement took place (Article 77 GDPR). Because Jimani is established in the Netherlands, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl) is our lead supervisory authority.

If you are located in another country, you can also contact your local supervisory authority, for example in Ireland the Data Protection Commission (dataprotection.ie) and in Malta the Information and Data Protection Commissioner (idpc.org.mt); an overview of all supervisory authorities in the EEA can be found at edpb.europa.eu.

11. Security

Jimani takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

12. Changes

Jimani reserves the right to amend this privacy statement. The most current version is always published on our website. In the event of a discrepancy between this translation and the Dutch text, the Dutch text shall prevail.

Contact details

Jimani B.V.
Albert Plesmanweg 122
4462 GC Goes
The Netherlands
Chamber of Commerce: 91649021
VAT: NL865724192B01

Email: info@jimani.nl · Privacy: privacy@jimani.nl
Website: https://www.jimani.online