Managing pickup and delivery orders in one system

For many hospitality businesses, pickup and delivery orders are now an important part of revenue. Customers order via a webshop, QR code or at the counter and expect their order to be processed quickly and correctly.

Within the Jimani E-commerce system, pickup and delivery orders are automatically connected to the POS system. This means all orders are combined in one central environment where orders, payments and administration are clearly managed.

Pickup and delivery orders automatically registered

When a customer places an order via the webshop, QR code, kiosk or POS, it is immediately registered in the Jimani POS system. This ensures orders automatically appear in the same POS environment.

This ensures that staff always have a clear overview of all incoming orders.

• Pickup and delivery orders are automatically registered in the POS
• Orders appear in the same system as counter sales
• Orders are synchronized in real time
• All orders are centrally stored in one administration

This means employees do not need to manually re-enter orders.

Settings for pickup and delivery

Within the Jimani system you can use separate settings for pickup and delivery orders. This allows you to adjust the ordering process based on how your hospitality business operates.

For example, you can configure different conditions for pickup and delivery.

• Set time slots for pickup or delivery moments
• Define delivery areas for online orders
• Set minimum order amounts for delivery
• Automatically calculate delivery costs

This allows you to organize the ordering process more efficiently and prevent orders outside your delivery area or capacity.

Orders automatically sent to the kitchen

When an order is placed, the kitchen must be able to start preparation immediately. Within Jimani, pickup and delivery orders are automatically sent to the kitchen or the correct pickup point.

• Orders automatically appear on the correct receipt printer
• Orders can immediately be visible on a kitchen display screen (KDS)
• The kitchen sees incoming orders in real time
• Manual order entry is not required

This allows the kitchen to work faster while keeping the ordering process organized.

Managing peak moments more efficiently

During busy periods, the number of orders can increase quickly. Within the Jimani E-commerce system you can use settings to better manage the flow of orders.

This prevents the kitchen from becoming overloaded.

• Use time slots for orders
• Set maximum number of orders per time block
• Adjust preparation times during peak moments
• Automatically move orders to a later time slot

This ensures the kitchen has enough time to process all orders.

More overview in online sales

By automatically connecting pickup and delivery orders to the POS system, one central environment is created where all orders come together. Orders via the webshop, QR codes, kiosks and counter sales are automatically processed in the same administration.

This allows you to work more efficiently and always maintain a clear overview of orders, payments and revenue within your hospitality business.