Working with Handhelds in Hospitality

In a busy restaurant, every second counts. The faster orders are taken and sent to the kitchen, the smoother the service runs. Handheld terminals help hospitality businesses take orders directly at the table and process them immediately in the POS system. Within the Jimani POS system, handheld terminals work fully integrated with the POS, kitchen, and reservation system. This ensures orders are registered instantly while maintaining a clear overview.

Take orders directly at the table

With handheld terminals, staff can take orders without first walking to the POS. As soon as an order is entered, it is immediately sent to the POS and the kitchen. This speeds up the ordering process and reduces the chance of errors.

• Orders are sent directly to the kitchen
• Fewer walking movements for staff
• Faster service for guests
• Less chance of errors when entering orders

All orders are automatically linked to the correct table or reservation, ensuring everything stays organized within the same bill.

Pay via a handheld terminal

With a handheld terminal, guests can also pay directly at the table. This means staff no longer have to walk back and forth between the table and the POS. Payments are automatically processed in the Jimani POS system and immediately added to the administration.

• Guests can pay directly at the table
• Less waiting time when paying
• Faster table turnover
• Payments are automatically recorded in the POS

When a guest wants to receive a receipt or invoice, it can easily be sent by email.

Using multiple handheld terminals at the same time

In many hospitality businesses, multiple staff members work on the floor at the same time. That is why multiple handheld terminals can be used simultaneously within Jimani. All devices operate within the same platform and automatically synchronize with the central POS.

• Multiple staff members can take orders at the same time
• Orders are sent to the kitchen in real time
• Payments are processed directly in the system
• All transactions are centrally stored

This ensures that everything remains organized, even when the restaurant is busy.

Combining handhelds with other ordering methods

Within Jimani, handheld terminals work together with other ways guests can place orders. This allows you to combine different ordering methods within one system.

All orders automatically come together in the same POS.

• QR code ordering at the table
• Self-service ordering through kiosks
• Orders via the central POS
• Orders via handheld terminals

Because everything is processed within the same system, orders, payments, and reports remain organized.