How do I gain insight into customer data from online orders?
Within the Jimani E-commerce system, customer data is automatically saved with every online order. When a customer places an order via the webshop, QR code, or ordering page, details such as name, contact information, and order history are linked to the customer profile.
You can easily view this data within the POS system. This allows you to see immediately which orders a customer has previously placed, which products are frequently ordered, and how often a customer returns. This provides you with valuable insights into your customers’ purchasing behavior.
In addition, all orders, payments, and customer data remain centrally stored within the Jimani platform. This enables you to easily view reports and better respond to returning customers, popular products, and the optimization of your online sales. Read more here.
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