What can you set under Add reservation and Update reservation?

Answer

In the Add reservation window you create a reservation yourself: type, date, time, table, guest and any products. In Update reservation you change it later, with tabs for attachments, history, emails, guest messages and an internal memo.

Where to find it

Menu Reservations > Create reservation (/Reservations); you open an existing reservation by clicking its name (Reservation information window > Edit).

Explanation

You first choose the Reservation type; then come Availability, Date and the number of guests per guest group. With From and To you choose the time (the Available times list shows what is free) and Jimani calculates the end time from the reservation duration. With the pencil next to Table you choose tables, a combination table or a location. Look up an existing guest with Search, or fill in the guest details. Below that are the extra questions of the type, the Products block, Reservation combinations, Extra information and at the bottom the invoice with Your invoice: Total excluding VAT, VAT, Total amount, Total paid and Outstanding amount. With the status you choose Confirmed, Request or Quotation. Save stores it; Pay opens the selection window for Cash, Card, Tap to Pay, Pay later, Pay other, Coupon or Pay on account. After Save, Jimani asks What action should be taken? with Send email or Don't send email. An email template must exist for the type and language, otherwise you get the message No email template and the reservation is saved without an email. Three switches determine the behaviour: Passer-by (no guest details) creates a reservation without guest details, Check in now sets the guest to Arrived right away and Locking table change keeps the table fixed. Whether those switches are visible and ticked in advance is set under Reservation settings. For a new request or quotation you choose Send email with Invoice under Pay later: you then first see the Email template window with Edit, where you can adjust the subject and text of the email before it is sent.

Buttons and settings

Name	What it does	When to use it	Note
Reservation types	The type of reservation: dinner, drinks, high tea. It determines the duration, the maximum number of guests, the tables and the extra questions. If there is only one type, Jimani chooses it itself.	Always first.	Above the maximum of the type the window warns you, except for a quotation.
Availability	The Availability within which the reservation falls. The dropdown becomes active after you have chosen a type.	For types that can be used in more than one Availability.	Can only be changed when creating; in Update reservation it is fixed.
Date	The day of the reservation. To the right and left are arrows for the next and previous day.	Always.	Above the field are the opening hours of that day.
From	The arrival time. The times you can choose follow the Time interval between reservations and the free tables.	Always.	A staff member may also book manually outside the online times.
To	The departure time. Jimani fills it in as From plus the reservation duration of the type. After a change Jimani looks for the free tables again.	Adjust it if the guest stays shorter or longer.	Shorter than the reservation duration is only possible if the type has Manual times may differ.
Table	The tables of the reservation. With the pencil you open the Available tables window: choose Tables, Combination table or Locations.	When Jimani does not choose a table itself or you want a different one.	See the Available tables window below.
Language	The language of the guest. Confirmations and reminders are sent in this language.	For a guest who speaks a different language.	Without a template in this language you get the message No email template.
Reservation name	The name under which the reservation is listed. For a walk-in this says Passer-by.	When the reservation must be under a different name than the guest.	-
Guest wants to receive the newsletter	Records that the guest gives permission for the newsletter. The email address then gets permission for this business.	When the guest says so over the phone.	Only visible with the Newsletters add-on.
Internal memo	A note for your team. The guest does not see it, unless you tick Add to quote. For an existing reservation you save it on the Internal memo tab.	For allergies, preferences or agreements.	For a quotation the block is called Quotation questionnaire.
Add to quote	Includes the memo or the answer to this question in the quotation the guest receives.	For a group quotation.	Only visible with the Quotations add-on.
Description	For an attachment: a short description, maximum 500 characters.	When uploading a document.	-
Add file	Adds a document to the reservation: PDF, Word, Excel, PowerPoint, text, CSV or image (jpg, jpeg, gif). The attachment appears on the Attachment(s) tab.	For a menu, contract or sketch.	You also fill in a Subject (maximum 75 characters).
Subject	The title of the attachment.	When uploading a document.	Required.
Email subject	The subject of the email. In the Email template window it is prepared for you; you adjust it before the email is sent. In Email History you see the subject of every email sent.	When you want to change the default text.	A tag between curly brackets is replaced by the details of the reservation when sending.
Email text	The text of the email, prepared with the details of the reservation. You may adjust it freely.	For a quotation or request that you want to explain personally.	-
bcc	One or more email addresses (separated by a semicolon) that receive a blind copy.	When someone on your team wants to read along.	-
Attachment	An extra PDF attachment with the email. With the delete button you remove it again.	For a menu or terms.	PDF only.
Enter the spare key	On the scanner screen you type the reservation's key (the code from the confirmation) and choose Save; Jimani looks up the reservation.	When the guest shows their code or the QR code cannot be scanned.	The key is in the confirmation the guest receives.
Message from	On the Guest messages tab every message appears with the sender's name and the time. You reply with Submit; the guest reads the message in their own reservation environment and can reply there.	When a guest asks something about their reservation.	New messages from guests also appear in the Questions from the guests overview.
List of devices	In the Payment method: Pin window you choose the card terminal on which the amount appears.	When paying by card.	-
Total amount	The amount the card terminal asks for.	To check before Pay.	-
Show all tables	In Available tables: also shows the tables that are occupied at this time.	When you deliberately want to choose an occupied table.	-
Show all combination tables	In Available tables: also shows the combination tables that are not free.	For a large group.	-
No tables available	Appears in the window when no single table fits this time and number of guests.	-	Try another time, a combination table or Show all tables.
No table combination available	Appears in the window when no combination table fits.	-	Try single tables.
No location available	Appears in the window under Locations when no location has room left.	-	Only for types that may fill in the total number of locations.

Related

How do I add a reservation myself, for example when a guest calls?, How does the reservation overview work in Jimani?

Keywords: create reservation, edit reservation, phone reservation, walk-in, check in now, reservation attachment, internal memo, reservation email template

Last checked: 2026-10-16

Translated from the Dutch knowledge base; the Dutch version is leading.