Crowd and location restrictions for Activities and Rentals

A fully booked bowling alley, paddle center, or boat rental is the goal of every entrepreneur. However, if everyone is at the check-in desk at the same time, this leads to chaos at the start and dissatisfied customers. To monitor the quality and flow on the work floor, Jimani offers advanced tools to spread bookings, manage locations, and block times smartly.

Controlling start times with Crowd Restriction

One of the most effective ways to manage the workload at the check-in desk or distribution point is the “Crowd Restriction”. This prevents too many guests from having to start at exactly the same time, which relieves the burden on the desk and instructors.

• Automatic shift
  As soon as a specific time slot (for example, 2:00 PM for a boat tour) is full, it is displayed as ‘full’ in the widget. The guest automatically sees the next available option (such as 2:15 PM).
• Capacity management You set the number of guests or lanes that can start per quarter of an hour, so you never spend more than your team can handle.

Time blocks and flexible opening hours

In addition to the daily spread, the system also offers the possibility to control time on a larger scale.

• Set exceptions
  Fixed opening hours are the basis, but you can quickly add exceptions for public holidays or temporary closures. This means your online availability calendar is always 100% up-to-date.
• Link to activity
  You can link each type of activity (such as a workshop or an evening package) to its own specific times. As a result, certain lanes can be reserved exclusively in the evenings for competitions or group reservations, for example.
• Direct reactivation
  When a booking is canceled, the spot is automatically placed back as an open position. Other guests can immediately rebook the released time, so you don’t miss out on any revenue.

Central management of multiple locations

For entrepreneurs with multiple locations, Jimani offers the option to manage everything from one central account. With a single click, you can switch between locations to set the correct restrictions, group sizes, and times everywhere. This ensures uniformity in your working method and a complete overview of the performance of all your businesses.