Optimization of Activity Bookings and Guest Reception

In the world of leisure and rental, the guest experience begins not on the court or in the boat, but on the screen of a smartphone. Whether it concerns a bowling alley, padel court, tennis court, or the rental of bicycles and boats: a flawless integration between the reservation system, the planning, and the hardware is essential for peace and overview. Jimani offers one central platform that automates the entire workflow, making loose lists and double bookings a thing of the past.

How do reservations come in?

With Jimani, the agenda is always complete, regardless of how a booking is made. The system offers real-time availability of all objects and courts.

• The Online Widget
  Guests can easily book their activity via the widget on the website. Jimani offers the possibility to request direct (down) payments via Mollie, which ensures less waiting time at the checkout and financial security. View the widgets here.
• Manual Input
  For telephone bookings or walk-ins, there is a lightning-fast manual option. Registering a guest takes a maximum of 10 seconds, so that the overview of the day always remains up-to-date without the staff being away from the floor for long. This ensures a quick overview.

Optimal Management: Planning and location management

Jimani simplifies activity rental by merging planning, check-in, and inventory management.

• Location Management
  Courts or objects are linked to specific locations and/or (extra) products. A specific space or set of courts can be closed off with a few clicks for private events. Would you like to know more about crowd restrictions? Read it here!
• Fastest Check-In
  Guests can be checked in quickly via the Jimani app or a scanner, which is ideal for busy locations such as bowling and padel centers. Read more here about external devices in the activities sector!

Extra turnover with combination reservations

Unique to Jimani is the ability to effortlessly offer combination bookings, which increases turnover by an average of 38%.

• Smart Upsells
  Combine court rental or rental with extras, such as a bowling alley with a stone grill arrangement. Make optimal use of upselling by also offering extra products during booking; those who reserve a padel court are immediately given the option to rent a racket or purchase balls.
• Customer Profiles
  With every booking, the team immediately sees the history of the guest, their previous experiences, and spending patterns. This data helps to personalize the offer.

The required Hardware for a complete flow

• Order Columns & Kiosks
  Guests can order extras themselves or check in, which reduces the pressure on staff.
• Kitchen Screens & Receipt Printers
  Orders from an arrangement (such as a packed lunch with bicycle rental) appear directly in the right place.
• Multi-location management
  Entrepreneurs with multiple locations manage everything from one central account, ensuring that settings and performance remain uniform.

Read all about external devices in the rental sector here!