Jimani Privacy Policy: What Do We Do with Customer Data?

In today’s digital world, privacy is not an extra—it’s a foundation. At Jimani, we believe in transparency. Many entrepreneurs ask themselves: “What happens to my customers’ data?” The answer is simple: all customer information remains the property of the client and is not at our disposal. We are the engine under the hood, not the owner of the car.
In this blog, we explain exactly how we draw the line between your privacy and the insights we use to improve your business.

Your Data: Secure and Protected

Privacy is our top priority. We do not have access to the personal details your customers share with you. In concrete terms, this means:

• No access to personal data
  Names, phone numbers, and email addresses of your end customers are not visible to us.
• You are the owner
  The database of your loyal customers is and always remains your property.
• No data trading
  We never sell data to external parties or marketing agencies.
• Secure environment
  All transactions and data are processed in an encrypted environment in accordance with the strictest GDPR standards.
• Direct control
  You decide which information you collect and how you use it for your own marketing.

What We Do See (And Why)

To improve our software and provide you with financial benchmarks, we analyze anonymized trends in the background. We don’t look at who is ordering, but at what is happening and where. This is done purely for analytical and financial insight purposes.

Our focus is on general patterns:

• Household trends
  For example, we analyze whether a family of four spends on average more than a household of two.
• Regional performance
  In which regions is the average order value the highest? This helps you choose your delivery area more strategically.
• Ordering moments
  Are more orders placed via the QR code or through the webshop during the weekend?
• Average spending
  What is the average ticket value within your industry?
• Payment preferences
  Do customers prefer to pay online in advance, or do they choose to pay by card upon pickup?

Why This Helps Your Business

Collecting this anonymized data is not an end in itself, but a way to help you perform better. By understanding these figures, we can continuously optimize Jimani and improve the performance of your business.

• Betere menu-opbouw
  Insight into family spending helps you create the right family deals.
• Targeted marketing
  If we see that certain regions are underperforming, you can focus your advertising efforts there strategically.
• Software optimization
  We develop features that align with real consumer behavior.
• Financial health
  By providing benchmarks, you can see whether your business is performing above or below the market average.

Security Without Compromise

With Jimani, you get the best of both worlds: complete privacy over your own customer data and the power of large-scale data insights to increase your revenue. We take care of the technology and security, so you can focus on what you do best—delighting your guests.