Manage the flow of orders and prevent overload during peak hours

Every successful food entrepreneur knows it: the Saturday night rush. Orders flood in and the receipt printer doesn’t stop rattling. Without the right tools, this leads to long waiting times and stressed staff. With Jimani, you stay in control, no matter how busy it gets.

Smart crowd control: The digital doorman

To prevent your kitchen or delivery service from becoming overloaded, Jimani offers advanced crowd control. You can set the system to automatically apply the brakes when a certain limit is reached.

• Orders per unit of time
  Set a maximum of 10 orders per 15 minutes via the booking widget. View the widgets on our website for the settings here.
• Order distribution
  Prevent a ‘peak-burnout’ in the kitchen by using a maximum number of dishes or orders per time slot. This way you maintain the quality, even on the busiest Saturday night.

Real-time control over your webshop

Sometimes the hustle and bustle in the business itself increases so quickly that you want to put online sales on the back burner for a while. With Jimani you have the controls in your own hands:

• Adjust waiting times
  Immediately communicate a longer time in the webshop. This is a form of honest automated guest communication that prevents disappointment.
• Temporary stop
  In extreme cases, you can temporarily pause the webshop (or specific parts such as delivery) at the touch of a button, while the cash register on location simply continues to run.

Kitchen displays for peace and overview

Paper stress contributes to overload. By working with linked kitchen displays and external hardware, your team immediately sees which orders have priority. You can optimally set the staff rights and user management so that everyone maintains their focus.

Managing customer expectations

A customer often doesn’t mind waiting a little longer, as long as they know it in advance. Thanks to the automatic time slots in Jimani’s webshop, customers know exactly when their pizza will be ready or when the delivery person will be at the door. This transparency ensures fewer phone calls to the business (“Where is my order?”) and higher customer satisfaction.

Always in charge of your own rush Automation is not there to take over your work, but to support you when it really matters. With Jimani’s crowd control, you protect the quality of your products and the well-being of your staff, while you can serve every order with a smile.