Onboarding: Starting your Rental Software with Jimani
Congratulations! You’ve chosen Jimani to take your business’s reservations and guest experience to the next level. But how do you optimally set up the system? In this blog, we walk through the process step by step, from the first login to putting your widgets live.
- Company Details and Users
It all starts with a strong foundation. After creating your account, navigate to the settings for your company details. Here you add your company’s name, location and logo. This logo is also reflected in the communication to your guests. Don’t forget to add your team members as users. By making smart use of staff rights and user management, you ensure that everyone has exactly the right tools to work efficiently. - Language and Localization
Jimani is internationally oriented. Immediately set the desired languages for both the dashboard and the guest interface. This is essential for holiday parks with many foreign guests: after all, they book much faster in their own language. - Activities
Create your offerings, such as bowling or paddle rental, and determine the duration and price per activity. - Adding Products
Increase your revenue by adding extras such as racket rentals, bowling shoes, and tennis balls directly as an option. - Crowd Control and Time Blocking
To prevent queues at the front desk, Jimani offers smart crowd control. Here, you set how many new bookings are allowed to come in per unit of time (e.g., every 15 minutes). You can also set a time block per activity. - Customer Information
With Jimani, you control the data. You decide which fields the customer must fill in (e.g., email and phone number) and which are optional. If you want to know if the guest has mobility issues, add this field. Want to keep the barrier low? Then only ask for what is strictly necessary. This is how you optimize conversion. - Customer Contact
A good guest experience doesn’t stop after booking. Set up your automatic emails for confirmations, reminders, or a thank you afterward. You can fully personalize these so that they always match the atmosphere of your company. - Feedback via the Survey Module
Do you want to know how guests experienced their dinner or paddle session? Create a survey within Jimani that is automatically sent after the reservation. This data is worth its weight in gold for improving your services. - Setting Payment Options
Want to prevent no-shows? Connect your payment provider to have guests pay (a deposit) directly. This gives you certainty in advance and ensures fast handling via the Mollie payment link. - Installing the Widget
The last step: the widget installation. As we discussed earlier, this is a simple piece of code that you place on your website. You can fully customize the widget in your house style (white label) and place it on an unlimited number of pages. - Did this sound like a lot of work?
Fortunately, you don’t have to do steps 2 through 9 yourself. During registration, you can choose from many sample data options. Choose all the activities you need and voilà, all the data is loaded immediately. All you have to do is check the opening hours, prices, extra sales, and possibly make some adjustments to the surveys and emails.
Now you are ready for the start! With these settings, the foundation of your Jimani platform is solid. You are now ready to generate more revenue through smart combination bookings and a flawless guest experience.
One last point: The Jimani software system is complex on the back end, but not on the front end. This means that you can do this all by yourself, without help. For example, we have added a warning list. When something is not set up correctly, you will receive a warning that you can solve with 1 press of a button, which is very useful!
If you still need help, we can be reached free of charge.
