From reservation to payment: how one system manages your entire hospitality business.
In many hospitality businesses, reservations, orders, and payments are processed in different systems. This can lead to extra manual steps, less overview, and a higher chance of errors.
The Jimani platform brings all these processes together in one environment. This allows staff to easily switch between reservations, table management, and the POS, without having to use multiple systems.
Manage reservations directly from the POS
Within Jimani, you can switch directly from the POS to the reservation system or the floor plan. This means staff do not need to open a separate system to view or modify reservations.
With the Jimani system, you can:
- View reservations directly from the POS
- Create new reservations
- Edit or move reservations
- Check in guests immediately upon arrival
When a guest arrives, the reservation can be directly linked to a table. From that moment on, orders can immediately be added to the same bill.
All orders automatically linked to the reservation
Because reservations and the POS are part of the same platform, orders are automatically linked to the correct table and guest. This prevents separate receipts or manual administration.
Within the system, the following are automatically connected:
- Reservations
- Tables and floor plan
- Orders
- Payments
- Customer data
This creates one clear bill in which all orders from the guest are collected.
Automatically process deposits in the bill
For group reservations or events, a deposit is often required. In many systems, this payment has to be processed manually in the bill later. Within Jimani, this happens automatically.
When a reservation includes a deposit, it is automatically deducted when the bill is closed. This ensures that the guest always sees a clear and correct final bill.
- No manual adjustments
- Less chance of errors
- Clear overview for staff and guests
Insight into customer data and reservation history
The Jimani platform automatically stores customer data in a central customer profile. This allows you to immediately see who the guest is and what their previous visits were with every reservation. With this information, staff can better respond to the preferences of returning guests.
- Name and contact details
- Reserveringsgeschiedenis
- Previous visits
- Previous visits
- Any special requests from guests
Keeping an overview during table changes
In a restaurant, it can regularly happen that guests change tables or that tables are combined. Within Jimani, the service staff can easily adjust this in the floor plan.
The system makes it possible to:
- Move orders to another table
- Merge tables
- Split tables
- Quickly adjust the table layout
All orders remain automatically linked to the correct table, ensuring that the overview is maintained.
Fewer errors when service staff change
During a busy service, it may happen that another employee takes over a table. Within Jimani, all data remains linked to the table number. When an employee logs in, they can immediately see:
- Which orders have already been placed
- Which items are still open
- Which payments have already been made
This helps maintain a clear overview and prevents errors or duplicate entries.
