Further Optimize the Reception of Guests and Restaurant Reservations

In the modern hospitality industry, the guest experience begins not just at the front door, but on the screen of a smartphone. To maintain peace and overview as an entrepreneur, a seamless integration between your reservation system, your floor plan, and your hardware is essential. Jimani understands this and offers one central platform that automates the entire workflow.

How do reservations come in?

With Jimani, the calendar is always complete, regardless of how a booking is made.

• The online Widget
  Guests can easily make reservations via the widget on the website. Jimani offers the possibility to request direct down payments via Mollie.
• Manual input
  For telephone bookings or walk-ins, there is the manual option. Jimani has designed this process so that registering a guest takes a maximum of 10 seconds. This keeps the overview up-to-date without the staff being away from the floor for long.
• Groups & Quotes
  For parties and events, requests no longer have to get lost via email. Guests fill in specific questions (such as dietary requirements or beverage preferences) via the widget. From Jimani, a quote is then easily created, including the option for a direct down payment.

View the widgets on our website here.

The Floorplan & Zone Management

Jimani works with an intelligent floor plan where tables are linked to specific zones (such as terrace, conservatory or private room).

• Availability per zone
  Want to close off a specific room for a private party? With a few clicks, certain zones are disabled for online bookings.
• Crowd control
  Prevent 20 reservations from flooding in at the same time. By setting that, for example, a maximum of 5 reservations may come in per 15 minutes, you spread the peaks. This gives peace in the kitchen and more time for personal attention at the table.

Personal recognition via Customer profiles

With every reservation, your team immediately sees important data. By using customer data smartly for a personalized guest experience, the staff knows immediately whether a guest comes more often or has specific allergies. This is the ultimate way to perfect the guest experience.

The required Hardware for a complete flow

Software is the brain, but the hardware is the heart of the operation. Jimani seamlessly connects everything:

• Ordering Columns & Kiosks
  Ideal for locations where speed is required. Guests order themselves, which reduces the pressure on staff. Everything automatically goes to the cash register and the kitchen.
• Kitchen screens & Receipt printers
  No more notes lying around. Reservation information and orders (including extras such as a wine arrangement or birthday surprise) appear directly on the correct screens or roll out of the printer.
• Pin Terminals & Cash Register Links
  Jimani connects with various POS systems.
• Multi-location managementFor entrepreneurs with multiple locations, Jimani offers one central account. With one click you switch between locations, while the settings and performance remain uniform and clear.